Meet the team

Karen joined us in 2019 as Training Officer and has now moved into the position of Operations Manager responsible for both offices in Hove and Newhaven. She is still responsible for training all new care assistants and for the on-going continued professional development of the wider existing teams and carers.

 

Due to her astounding skills base and ability to problem solve she has taken on the whole of Operations Manager for the two businesses. This includes supporting the Registered Care Managers with compliance as well as using her knowledge as a registered nurse to guide the business, new and experienced employees to fulfil potential.

Karen considers;

SJ started with Bluebird Care (Brighton & Hove) a carer in February 2016. SJ was new to the care industry and quickly found that there was a lot to learn in order to provide the standard of care which is required of a regulated care provider. She has excelled in her roles with us and now and now holds NVQ Level 3 in Health & Social Care and is actively working towards Level 5.
 
Due to hard work, commitment and passion SJ was promoted to the role of Supervisor. She was subsequently was awarded a management position in 2018 as Live-in Care Manager. She is also the Registered Care Manager for the Brighton & Hove office (based in Hove), having successfully been interviewed by CQC to secure her registered status.

 

She is responsible for compliance, recruitment and retention and the safe running of the service, SJ also works alongside Karen Waddington, Operations Manager, and reports to directly to Gary and Michelle Johnson who collectively make up the senior management team.
 
SJ says;

Please feel free to contact SJ to discuss your care needs by emailing:

brightonandhove@bluebirdcare.co.uk or telephone 01273 022055, option ‘2’.

Louise has been with the Bluebird Care (Lewes Distrcit, Brighton & Hove) team since 2016 working as a key member to both teams. Holding a Level 3 in Health & Social Care, Louise works as Live-In Care Supervisor across both offices.

Louise says:

Terri originally started with Bluebird Care (Lewes District) in July 2011 where she was the Company’s first and only carer. When the Company was in its infancy she helped with a variety duties to help get the business off the ground. Terri then left to start her own business and soon discovered that she missed her love for care. She returned to the sector where she gained experience in hospital and nursing home settings. During the pandemic Terri worked in a nursing home and was responsible for keeping residents safe. Terri has been a manual handling trainer and has considerable amount of nurse training. She holds a Level 3 diploma in Health & Social Care and will be working towards Level 5. Terri is honoured to be working with Bluebird Care once again, now as Care Manager, and is looking forward to assisting the company to new heights. 

Courtney started with Bluebird Care (Lewes District, Brighton & Hove) in November 2023 as the Lead Care Co-Ordinator across both offices. Courtney has worked within the care sector for 11 years across both residential and domiciliary care. During those 11 years, Courtney has worked across many roles from a care assistant to a deputy manager within a residential care home. Courtney is highly motivated, proactive and has a positive attitude. Courtney is keen to work as part of the team and is committed to providing clients, their families, and carers a very high-quality level of support.

Sandra started her work with Bluebird Care (Lewes District, Brighton & Hove) as a Care Worker and has been promoted to the position of Area Supervisor. She works from our Hove office, under Tracy Wood, as our lead Supervisor. Sandra's main role is to ensure the safety and wellbeing of customers and Care Workers alike.

Sara has been working for Bluebird Care since 2014 as a carer and recently joined the office team as an Area Supervisor.  Since joining Sara has been loyal, hardworking, reliable, and always helping with extra when needed.  Sara completed Level 2 in Adult Social Care. Since joining the office team, Sara has learnt a different side and found it very interesting.  Knowing the customers Sara has been about to support the carers and review customers care plans effectively.  

Sara enjoys both the caring and office-based roles and from September will be working in the office 2 days a week and the rest being a carer again.

Sara states  “I enjoy looking after people in their own homes and encouraging the customers to be involved in their care as much as possible, always ensuring their safety.  I also enjoy supporting my colleagues around me and ensuring the new carers have full support and understanding of their role”.

Sarah has many years of experience as a care worker and has been working with Bluebird Care (Lewes District, Brighton and Hove) since March 2019. She joined the office team, working from the Newhaven office, working in support of Tracy Wood, our Lead Area Supervisor. Sarah holds Level 2 & 3 qualifications in Health & Social Care.

Nicki started with bluebird care (Lewes District) January 2023 as the Care Co-Ordinator.

 

She has been working in care for 23 years, she started making tea for the residents in a residential care home at the age of 14. Nicki’s vast experience has been gained from working in residential and nursing care homes and has gained a level 2 NVQ in health and social care.

 

Nicki felt it was time to progress within the industry and decided to take on the role as Care Co-ordinator and since joining she has flourished within the role. “Taking on the role of Care Co-ordinator was a big step for me as it took me out of my comfort zone, however, I am thoroughly enjoying the new daily challenges and helping all the carers and customers and I have built some amazing new professional relationships”.