Welcome to Bluebird Care Careers in North Tyneside & North Northumberland

Bluebird Care North Tyneside is led by Julie McLellan. Julie started delivering homecare in North Tyneside to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is Julie’s absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.

Julie has extensive experience in delivering high quality customer care delivering high levels of customer satisfaction

Julie is passionate about providing the best quality care and ensuring that the care delivered meets all the needs of the customer and their families.

I have many years' experience in the care sector, I started my career as a support worker, this entailed supporting people with learning disabilities in their own homes, I was then promoted as a support broker, this entailed managing people’s personal budgets and the recruitment of personal assistants, I was then promoted as deputy manager where I managed1 supported living home,  then I was promoted as a team manager where I managed 3 supported living homes, managing staff and ensuring that customers were provided with a high quality service. I was responsible for budget control, quality assurance, Rotas and compliance.

I feel it is vital that we offer a very personal service to each of our customers and that we provide high quality care to people in their own homes. I ensure this happens by recruiting the right people as our care workers. I always look for people who are passionate about caring and helping others and who are interested in undertaking the training to enable them to develop their role within Bluebird Care; to ensure that they provide the best possible care.

I am now the registered manager with CQC, I am responsible for all operations within Bluebird Care North Tyneside. I am also responsible for all staff training for our team, along with all the essential training that is required to be able to perform the duties of a Bluebird Care care worker. I also ensure that all staff have access to study for their NVQ in Health and Social Care and any additional training which will help them in their role.

I hold a Diploma in Health and Social Care, I hold level 2,3,4 I also hold a level 3 in Leadership & Management, I  am currently working towards my  Level 5 in Care Management.

I have completed many courses in the care sector covering all aspects of Safeguarding, Medication, Mental Capacity Act, DOLS.

I have also completed Train the Trainer courses in the Principles of Safe & Appropriate Handling of Medicines level 1 & 2 and Train the Trainer in the Moving and Handling of People.

I have 20 years’ experience working in various different health and social care settings. I have worked in different care homes, hospitals and day centres during my career. I have supported a wide range of people over the years with a variety of different care needs. However I gained most of my experience from working with the elderly and if I’m honest this is where my heart lies. I have a good knowledge and understanding of dementia care, challenging behaviour and end of life care. 

I recently completed my BSc (hons) in Health and Social Care at Sunderland University. This enabled me to apply for the Deputy Manager position at Bluebird Care North Tyneside. I have always striven to deliver the highest standard of care and ensured that I treat every customer with respect and in a dignified manner.

I have over 20 years work experience in both residential and domiciliary care and joined Bluebird Care North Tyneside in January 2013 as a Care Support worker. I love every aspect of my role. Getting to know customers and their families and delivering high quality care, as the Bluebird Care ethos, is very important to me and with it brings great job satisfaction.

I was promoted to Senior Carer then to Team Leader in 2014 and recently have been promoted to my current role as Care Coordinator. I hold a NVQ2 and NVQ3 in Health and Social Care and I am currently working towards my NVQ3 in Management.

In November 2014 I represented the North East in the Great British Care Awards and went on to win The Dignity In Care Award.

For 30 years before joining the Bluebird Care Team, I worked as a Senior Secretary for one of the best known Building Surveying Practices in Newcastle.  It was a very busy environment but I felt myself starting to get bored and felt I needed a change.

Although I had not worked in the Care Industry before, I spent a great many years caring for my mother who suffered with dementia.  When the position came along at Bluebird Care, I thought it would be a great opportunity to give something back to the community as I felt I would have a great amount of empathy with both clients and their families.

My role at Bluebird Care involves the day to day administration within the office and I also assist the Care Manager with recruiting of new care workers.  I have loved getting to know the customers on a day to day basis and feeling part of a team who have the customer’s best care at heart.  I am really enjoying this new role.

Coming soon