Meet the team

Brian is a seasoned operations executive known for his goal-oriented approach and adept leadership skills. With a robust background spanning various sectors, he has demonstrated expertise in management, staff development, and strategic planning.

His career journey showcases a diverse range of roles, from his early days as a British Army Sergeant to his current position as registered care manager at Bluebird Care North Tyneside & North Northumberland. 

Prior to his current role, Brian served as the National Manager for Headway UK, where he managed a team providing support to brain injury survivors across northern England and Scotland. He also held key leadership positions in healthcare management, notably as the Registered Manager for Routes Healthcare North-East, where he oversaw the transition of the branch into a profitable entity with an outstanding reputation.

Brian's extensive experience also includes significant contributions to training and education, particularly through his tenure as the Head of Programmes at Development Training NE Ltd. Here, he led the delivery of Prince’s Trust and Work-Skills qualifications, impacting the lives of young people across the North East.

Throughout his career, Brian has honed his skills in conflict resolution, safeguarding, and substance misuse, underscoring his commitment to professional development. His dedication to excellence, coupled with his ability to inspire and cultivate working relationships, has been a hallmark of his success in various roles.

Overall, Brian's career trajectory reflects a steadfast commitment to leadership, innovation, and community impact, making him a valuable asset to Bluebird Care North Tyneside & North Northumberland. 

Bluebird Care North Tyneside is led by Julie McLellan. Julie started delivering homecare in North Tyneside to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is Julie’s absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.

"Being the owner of Bluebird Care North Tyneside & North Northumberland brings me so much joy. My aim is always to use my extensive experience in delivering high quality customer care in order to achieve high levels of customer satisfaction."

"I am passionate about providing the best quality care and ensuring that the care delivered meets all the needs of the customer and their families."

Prior to setting up Bluebird Care, Angus spent 25 years working in the NHS and in private practice. His clinical background and senior management experience has mainly been in the delivery of care services to older people living in the community. This experience helps him support the Bluebird Care Team to navigate the complex pathways of health and social care services. Angus has dedicated his working life to improving care services and always strives to ensure that the best care is given all of the time.

Since setting up Bluebird Care in 2013 with his wife Julie; they have both worked to develop an excellent customer focused service to clients in North Tyneside and North Northumberland. Angus is extremely proud to be part of the Bluebird Care family.

• Worked in Social Care for over 20 years.
• Registered Manager for 8 years.
• Experience working with people with Learning Disability, Mental health, Autism.
• Michelle commenced with Bluebird January 2022. "I am settling in well to my new position and learning something new every day. Everyone been so welcoming. We have an exciting future together and I look forward to meeting you all."

Hi, I’m Janette and I have worked at Bluebird Care as the Co-ordinator since August 2021.

I have worked in care for over 30 years and have worked in all care sectors, children and young people, learning disabilities, mental health and the elderly.

This has given me a vast knowledge of care which I use in my role every day to provide the best person centred care for all our customers.

I have a NVQ level 3 in health and Social Care children and young people and a diploma level 3 in Health and Social Care.

I am passionate about my role. I thrive on getting the correct care for everyone and ensuring we provide the highest quality care to all our customers.

I love working with Bluebird Care, the directors, management,  office staff and care staff. We all help each other and truly are a great team.

"I have worked at Bluebird Care as the Accounts Administrator since July 2018 whilst working towards my Association of Accounting Technicians qualification.  My role involves the invoicing, paying suppliers, calculating wages, ordering PPE and office stationary and other office duties."

"Prior to joining the Bluebird Care Team I spent time working in Customer Service and I feel that this has also stood me in good stead for my role here, where providing the best service to our clients is of the utmost importance to us all.  I take great enjoyment and job satisfaction in my role knowing that we are providing an excellent service to our clients enabling them to stay in their own homes and providing peace of mind to their families."

"I have 10 years experience in care and began my journey with Bluebird Care in February 2020 as a Support Supervisor. I completed my NVQ level 3 in health and social care whilst I was on maternity and I am now looking forward to progressing with my training in practice."

"I have been out in the local community delivering high-quality care to our customers whilst also conducting reviews to ensure our customers are happy with their care and care plans are up to date. I am very passionate about delivering a good standard of care and going above and beyond for my team and my customers." 

"As part of my role, I complete spot checks, medication observations and supervisions with Care Assistants. I thoroughly enjoy my role with Bluebird Care and can't wait to see what the future holds."

"I have been a carer at Bluebird Care for nearly 7 years, part-time at first then I finally decided to go full-time last year. I would like to think I make a difference to customers lives in their own homes as I try my best to accomodate all of their needs and do things at their pace. I look forward to my visits to the customers on my regular runs. It's like visiting a friend or a family member and helping them out but in a professional and friendly way."

"I’ve been with Bluebird Care for 8 years this August and I love every second of my job. I have been in and out of the care industry since I was 16 years old and I have always returned back to caring as it's what I love to do. My favourite part of the job is meeting people, hearing my customer's stories and how everyday is different!"

"I have worked in care for 25 year and joined Bluebird Care in January 2022 as a Carer. Shortly after I was promoted to a Support Supervisor which enables me to use my experience and knowledge to support the company, customers and care staff. Part of my role is to go out into the community to deliver the best care I can to our customers as well as supporting our care staff to do that same. Being out and delivering care means that I can then reevaluate care plans, make them more in-depth and person centred."

I started working in care 7 years ago. During this time I have held various positions from a carer to field care supervisor. I joined Bluebird in January 2022 I was promoted in in February 2022 to a Support Supervisor. My role involves supporting the staff to deliver the best level of care we can. Carrying out spot checks and medication observations on the staff.

I am also undertaking a 'Train the Trainer' course and will become part of the training team. This is something I’m very interested in and beleive I can apply my past experience in care and training to help deliver a best-in-class level of service to custmers and staff.

"I left college with a Business Studies qualification and secretarial diploma and started working as a secretary.  I’ve worked in various industries, Construction, Real Estate, Engineering  and Retail.  I took a short work break after having my son and after trying to lose baby weight, joined a fitness class.  I loved it and trained as a fitness instructor and ran my own business for several years whilst the children were young.  It led me to leisure management in two of the leading providers of leisure in the region.

After many changes, I took a temporary secretarial job for a leading law firm – two weeks work turned into 13 years and a management role which sadly ended when I was made redundant in 2015.  I was quickly offered a management role in the care sector for Autism Care but sadly redundant again after 4 years service right at the start of the pandemic.  I worked at the 111 service during the pandemic.

My boys are grown up, one is an Officer in the Merchant Navy sailing the world on cruise ships and the other a Police Officer here in the Northumbria force.   I have a beautiful 7 year old granddaughter."