Welcome to Bluebird Care Careers in New Forest

Orginally from Madeira, Duarte moved to the UK and started his career in care over 3 years ago. Duarte enjoys making a different in peoples lives and meeting people from all different walks of life. Duarte has completed his Level 2 NVQ in Social Care and is in the process of doing his NVQ Level 3. 

Duarte is the first person you will meet when you choose Bluebird Care as your care provider. He is responsible for guiding you through the process of tailoring your care wishes and needs and she works very closely with our Care Assistants to ensure you get the best care possible. 

In his spare time, Duarte enjoys DJing , graphic design and reading.

Carol-anne has over 10 years working experience in Recruitment and HR within the Health and Social Care Sector. She has aided in setting up care companies from start-up and knows just what it takes to make a company work in relation to what the candidate wants.  Because she has been involved at ground level recruitment she understands it’s not just about recruiting good people but valuing and supporting them throughout. Carol-anne has been instrumental in the registration of two branches with the CQC (Quality Care Commission) and contributed to writing and implementing policies and procedures.

Carol-anne said recruitment is an experience, just like customer care, she wants every candidate to feel that warm glow as well as being informed and well versed in the what it takes to be a brilliant carer.  She wants her knowledge and passion to filter through the recruitment process and embrace her candidates into the Bluebird Family.

The reason behind her success story is her ability to match the right people to the right job. She also professes nobody is perfect, but they may just be perfect for the job? She enjoys being creative and looks for ways to get the best out of people.

Carol-anne believes getting to know your candidate is pivotal part of the process and enjoys nothing better than building rapport and sitting down over a coffee and getting to know the person.  Providing quality candidates is at the forefront of her decisions and benchmarks levels of care against standards she would expect a poorly friend or family member to receive.

She also knows through her experience over many years you don’t need to be a carer, just passionate, caring and reliable and the rest will be trained through Bluebird Care’s unrivalled training programme, and support mechanism. she encourages applicants from all different working backgrounds to follow their heart.

She said she feels lucky to work with GREAT people and enjoys coming to work. Carol-anne doesn’t put the phone down because the office is closed and will look for suitable solutions and ways to find best times to catch up with you, she is there to support her new recruits through the ‘One Family’ journey. Often Carol-anne will be caught texting carers randomly asking how their weekend went, and always a shoulder to lean on.

As for her weekends, sometimes chilled, the art of doing nothing... Bellissima, shopping catching up with family and friends. Currently looking for a dance class, rather than dancing around her handbag, which she has a wonderful collection of gathering dust in the wardrobe.

In addition Carol-anne is also a registered Counsellor, Cognitive Behavioural Therapist, Psychotherapist and also a qualified Hairdresser. Why not check her out on our Facebook page either on Bluebird Care Totton or New Forest.

Since 2012, Bernadette and Hugo’s Bluebird Care franchises have been delivering home care to enable customers to remain in the comfort and familiarity of their own home. Delivering the highest quality of home care and assistance is their absolute goal and the team would be delighted to hear from anyone who is seeking support, from short daily visits to 24-hr care, for themselves or for a loved one, or who would simply like to talk to someone about the services we provide.
 
Bernadette and Hugo Mills live in the New Forest with their 3 children and Pete the dog. Having previously worked in finance in London, the couple took the lifestyle decision to live and work locally. Once the children were old enough, Bernadette began to look for a business they could run which would give them family flexibility but also a bit of a challenge. They were also very aware of the growing local (and national) demand for care at home. Starting their first Bluebird Care franchise in the New Forest in 2012 certainly didn’t disappoint!

Driven by a passion to deliver high-quality care, they subsequently opened offices in Southampton (2015), Totton (2016), and, in 2017, took over the Portsmouth franchise too. Yet it is not their intention to build the biggest care business, but rather to deliver the best service on a local level through staff who genuinely care. A key focus is establishing a joint partnership between all the teams in order to provide outstanding daily home care and live-in care.

Bernadette and Hugo are particularly enthusiastic about supporting the local communities in which they now operate. Taking part in community and charity activities is very important to them, and they are as ‘hands-on’ in appearing at local events as they are in ensuring their businesses deliver care of the highest standard. You may well have seen one or both of them on the back of a carnival float, dangling from a zip wire over Portsmouth harbour, running an inflatable obstacle course or serving tea and cake in a church hall.

From a very young age, Becca found herself getting into care. At the age of 13 when she started working in a nursing care home helping out with housekeeping chores. She started working as a support worker for those with mental health problems and learning disabilities for the NHS. Eventually she worked with the Community Response team in the New Forest where she helped many elderly in the community.

Overall with 11 years care experience, Becca now manages our New Forest & Totton branch! She is kind and caring and will guide you through the labyrinth of care possibilities. Becca's care qualifications are Health & Social Care, NVQ Level 2 and 3 and currently she is studying for the QCF Level 5 Leadership and management in Health care. Becca has recently passed her CQC Registration and is now a CQC Registered Manager! 

Becca’s spare time is taken up by her dog Demi, her 6 rabbits and her horses.

Steph has been working in care for the last 10 years. Her first 3 years were in a residential nursing home. She then went onto work in home care and has been doing it ever since. From her first day in home care, Steph fell in love with it! She has since worked her way to the role of Care Coordinator. 

Steph has completed her Level 2 NVQ in Social Care and is in the process of doing her NVQ Level 3. 

In her spare time (if she ever gets any!) she likes to read and spend time making memories with her husband and three children. 

Malika is a new addition to our New Forest team, but has quickly established herself within the office! Malika is a gentle, kind and compassionate person who deals with all sorts of issues regarding customers and careres to ensure smooth running of the team!