FAQs

Whether you are new to care, or have lots of experience, there are bound to be some questions you still don’t have the answer to. We’ve pulled together some of our most frequently asked questions below.

If you have a question that isn’t answered below then please get in touch with us – we’d love to hear from you!

Contact us

Leeds North

Beech House Troy Road Horsforth Leeds LS18 5SY

0113 258 9677
What are the benefits of working for Bluebird Care Leeds?

Making a positive difference to someone else’s life brings immense satisfaction. You will be part of a team that is dedicated to the best customer care.

We value our staff because we believe they are the key to delivering the highest quality services. The Bluebird Care team in Leeds are a kind and caring group of people who care for their colleagues as much as their customers. The team in Leeds offers excellent support and the opportunity to develop a rewarding career in social care.

Our leaders have been supported in their development and promoted to their current roles, the leaders of the business continue to support many more people to achieve their careers goal in the social care sector. You will receive regular support and training with the assurance of working for a reputable company that is proud of its achievements.

Our values are deeply important to us and if you're going to join our team, you'll share these values both personally and whilst at work and you can expect this of us. You can read our values below: 

What are the main types of job roles at Bluebird Care?

There are four main job roles at Bluebird Care:

  • Care assistant and live-in care assistant
  • Coordinator
  • Supervisor
  • Registered manager

These job roles may vary according to the size of the business. A small, new business may only have a manager, coordinator and a team of care assistants. Whereas, a large established business may, in addition to the above roles, employ a finance officer, deputy manager, administrative staff, a training manager and apprentices.

What ongoing training does Bluebird Care UK provide?

All our staff receive regular supervision and ongoing training to enhance their existing skills and learn new ones. This is supplemented by routine annual refresher training.

Topics depend upon the services provided by your local office and the specific needs of their customers. This could include -

  • Dementia and other specific medical conditions such as multiple sclerosis, motor neurone disease, strokes, Parkinson's and end of life care
  • Learning disabilities
  • Mental health
What types of homecare services does Bluebird Care offer?

We support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Each service is tailored to meet each customer’s requirements.

Visits can range from a fortnightly service to once or more daily, right through to overnight or live-in care.

What will be expected of me as a care assistant?

Being part of the Bluebird Care team is rewarding and gives great job satisfaction, but it also demands commitment and professionalism.

To be a Bluebird Care care assistant, it is essential you genuinely care for others and have good communication skills, especially when listening to customers. Wanting to find out more and to problem solve are key.

You need to understand what the role of a care assistant entails and be able to follow instructions.

Will I need previous experience of providing care and support?

Care experience is useful, but not always necessary for care assistants as we provide full training.