Whether you are new to care, or have lots of experience, there are bound to be some questions you still don’t have the answer to. We’ve pulled together some of our most frequently asked questions below.

If you have a question that isn’t answered below then please get in touch with us – we’d love to hear from you!

Contact us

Kensington & Chelsea

77 Ashmill Street London NW1 6RA

020 7603 9575
What are the benefits of working for Bluebird Care?

Making a positive difference to someone else’s life brings immense satisfaction. You will be part of a team that is dedicated to delivering the gold standard of customer care to residents of the Royal Borough. We recently received the award for 'Best Customer Service' by the Westminster, Kensington & Chelsea Chamber of Commerce. 

We value our staff because we believe they are the key to delivering a gold standard of service. Bluebird Care offers excellent support and the opportunity to develop a rewarding career in social care. You will receive regular supervision and training and the assurance of working for a reputable company that is proud of its achievements.

What are the main types of job roles at Bluebird Care?

There are a variety of roles available with Bluebird Care Kensington & Chelsea ranging from Care Assistant and Live-In Care Assistant to Senior Care Assistant, Field Care Supervisor, Customer Care Manager, Care Coordinator, Quality and Compliance Lead, Registered Manager and more. 

We are proud to offer clear progression pathways for colleagues who are keen to develop their skills. Nicola Bowditch, one of our Registered Managers, began her career as a Care Assistant so we mean it when we say your drive and desire to progress will take you far! 

What ongoing training does Bluebird Care provide?

All colleagues receive regular supervision and ongoing training to enhance their existing skills and learn new ones. This is supplemented by routine annual refresher training.

Topics depend upon the specific needs of our customers. This could include:

  • Dementia and other specific medical conditions such as multiple sclerosis, motor neurone disease, strokes, Parkinson's and end of life care
  • Learning disabilities
  • Mental health
What types of home care services do Bluebird Care offer?

We support customers with all aspects of their day-to-day living, so they can enjoy the best possible quality of life. Each service is tailored to meet each customer’s requirements.

Visits can range from a fortnightly service to once or more daily, right through to overnight or live-in care.

If you are interested in developing a particular specialism - for example, dementia care or complex care - we will provide comprehensive training. 

What will be expected of me as a Care Assistant?

Being part of the Bluebird Care team is rewarding and gives great job satisfaction, but it also demands commitment and professionalism.

To be a Bluebird Care Care Assistant, it is essential you genuinely care for others and have good communication skills, especially when listening to customers. Wanting to find out more and to problem solve are key.

You need to understand what the role of a Care Assistant entails and be able to follow instructions.

Will I need previous experience of providing care and support?

Care experience is useful, but not always necessary for Care Assistants as we hire for innate, unteachable values (kindness, empathy, compassion) and train above and beyond industry standards for excellence in care. 

Our service is rated triple CQC Outstanding by the Care Quality Commission which means that whether you are an experienced carer or new to the industry, there is no finer place to learn, grow, and develop your career.