Hi! I am Michelle!
When I joined Bluebird Care, I was new to this side of the care sector – and certainly hit the ground running, it did not take me long before I realised, I had found my niche in life!
I started as a part time carer and loved my little run of customers I had, I gained great pride and job satisfaction in my work knowing I was making a difference everyday with the customers I supported, it wasn’t long before I progressed along the Bluebird Care career pathway and completed my NVQ in Health and Social care,
My role as a Community Care manager is very varied. I go out and complete new customers assessments and get their person centred care packages up and running, helping to continue to manage their care with them during the care journey. I support my care team and the individual within it to help them to deliver the best care and be the best they can in our profession, caring the Bluebird Care way.
" Its such a wonderful feeling helping families and seeing the customers care up and running. Often when you when people need care, they and often their family have reached a difficult time in their lives. To see the difference we can make, when working to put the right care in place, with our carers delivering the customers care and support needs, is a delightful feeling. Seeing the customer often take a complete 360 change as the correct care and support is in place, is the most rewarding feeling for me."