Welcome to Bluebird Care Careers in Norwich & North Norfolk

Join the Bluebird Care team and help make a real difference to someone's life with an incredibly rewarding career in care.

Join Bluebird Care

They say ‘home is where the heart is’ and we at Bluebird Care keep our customers safe and cared for in theirs.​

More people than ever are choosing to receive care at home, but what makes them choose Bluebird Care?

Our staff members are the face of our company and it’s our care teams that enable our customers to stay in the comfort of their own homes. Our teams provide vital care and support as well as building and growing relationships, bringing smiles to the faces of our customers, laughing, sharing experiences, listening to stories and sometimes wiping away tears.

Being a part of our dedicated Bluebird Care team is immensely rewarding, but it also demands commitment and professionalism. Working with some of the most vulnerable members of society can give enormous satisfaction to the right person. It offers the opportunity to make a real difference to people’s lives; a vocation rather than just a job.

We are looking for people who are passionate about great care. If you share our commitment to provide the best home care services, get in touch with us today.

View our current vacancies

Contact us

Norwich & North Norfolk

Unit 7, Oaktree Business Park Basey Road Rackheath Norwich NR13 6PZ

01603 735999
About us

At Bluebird Care we believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes.

We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. Delivering the very best homecare is our passion, and we strive to achieve this every day.

Find out more about us

Meet our team of care professionals

Vicky Poynter
Registered Manager

Vicky has gained many years of experience within Health and Social Care, initially beginning her career as a Home Care Assistant in 2006, before becoming an Administrator in 2009. She then progressed to Moving & Handling Instructor, Medication Trainer/Officer and Recruitment Coordinator, before joining Bluebird Care in 2016 as our Recruitment & HR Manager.  

Vicky's qualifications include NVQ Level 2, various Train The Trainer certificates, PTTLS (teaching) Level 4, prescription training and she also became a Dementia Coach in 2014 with the Norfolk and Suffolk Dementia Alliance. More recently she has successfully completed her Level 5 Diploma in Leadership and Management in Health & Social Care. Vicky has contiually progressed throughout her career journey with Bluebird Care, soon moving into to the role of Deputy Manager in 2017 and more recently achieving promotion once again in 2019, following a successful registration process with The Care Quality Commission to become our Registered Manager!  

Vicky works closely with the Directors and holds overall responsibility for the leadership and management of the 'day to day' operation of the services we provide for our customers. In addition, Vicky is also responsible for the management, recruitment and training of our care and office teams.   

Vicky is very much a ‘people person’ and is passionate about providing high quality care - she believes the experience she has gained from working as a Care Assistant has given her the insight required for recruiting and supporting a strong team of care assistants who safely and professionally deliver the services we provide for our customers.

Vicky is a keen charity supporter too, even facing her own fears by jumping out of a plane for charity and raising £750 for the Alzheimer's Association in the process! 

Vicky may be contacted via the office on 01603 735999 or via email: vickypoynter@bluebirdcare.co.uk

Sarah Wright
Accounts Assistant/Bookkeeper

Sarah is an experienced accounts assistant and bookkeeper and a very welcome addition to our team! 

Sarah is delighted to help with any queries in connection to our customer invoices or supplier accounts. In addition, Sarah also supports the administration of our staff payroll and financial systems. 

Sarah is based in the office 3 days week working from 8:30 - 2:30pm, (normally on Monday, Tuesday and Thursday. She may be contacted via the office on: 01603 735999 or via email: accountsnorwich@bluebirdcare.co.uk

Janine Ford
Care Coordinator

Janine's role is primarily to oversee and manage the scheduling of all the required care visits for our customers whilst matching our customers with our team of care assistants and also producing weekly rosters of  both the daily visits and our 24hr Live-in Care service. The role requires a very level head and an organised and methodical approach, whilst also juggling the many unforseen challenges which present themsleves each day in a community based home care service. 

Often Janine will also be the first point of contact when both staff and customers call the office. 

On leaving school Janine trained as a car mechanic and gained a City and Guilds in Motor Vehicle Maintenance. She then went on to work for Lotus, a well-known local car company where she gained a BTEC diploma in Motor Vehicle Engineering.

Janine has worked in Health and Social Care since April 2003, and gained lots of training and experience with in roles such as Medication Champion, Health and Safety Officer, Company First Aider, Fire Marshall and Staff Advocate and feels that the knowledge and experience has strengthened her role as Care Coordinator for Bluebird Care (Norwich & North Norfolk)

Janine’s hobbies and interests include Travel and Culture, riding her pink and purple fluffy trike on long road trips through Spain and Portugal, Photography, Fishing, and History. In her spare time she is a Beaver Scout Leader and teaches 6-8 year old children so that they can have more fun outside than sitting inside watching TV!

Aimee-Louise Smith
Care Co-odinator

We are delighted to welcome Aimee to Bluebird Care as the latest member of our growing office support team. Aimee joined us in September 2020. 
Aimee is full of energy and enthusiasm and brings a wealth of care experience to her role. She began her career in care at the age of 18 working as a Care Assistant in a Residential and Dementia Home. It was in this role that she first fell in love with care and was inspired to grow and develop her career path in the social care industry by completing her Care Certificate. To gain a broader understanding of the types of care Aimee went onto work in a field-based role supporting children and adults with learning disabilities. 

More recently, Aimee has worked as a senior carer where she further developed her communication, leadership, and organisation skills, all of which she brings with her into her role as Live-in Care Coordinator at Bluebird Care Norwich and North Norfolk. 

In her spare time Aimee is studying a Psychology degree at the University of East Anglia to expand her understanding of our individual behaviour, needs and cognitive functions. Outside of work, Aimee can be found spending time with and training her rescue dog Chuzzle, and is currently learning a new skill by teaching herself how to sew.

Don Gregor & Carole Gent
Owners and Directors

Don and Carole opened Bluebird Care Norwich in 2010, having been driven by a desire to combine personal family experiences with their professional backgrounds in customer focused business management to create a quality home care service, which they would choose for their own loved ones.  

Don originally served as an officer in the RAF for 16yrs whilst also achieving a vocational career as a Head Chef. As a D32/D33 assessor Don later supported young adults living with learning disabilities in the catering industry, before moving into hotel management within Relais Chateaux and AA Red Star hotels and progressing to the position of General Manager. 

Carole’s career began as a Tax Officer with HMRC prior to taking to the skies to follow an airline career spanning 17yrs managing teams of cabin crew onboard long and short haul routes. Carole hung up her wings to join the hotel industry as a wedding and corporate events planner, later working for local council as a Town Hall Manager. 

Don and Carole moved to Norfolk in 2010, having developed a strong affection for the county. They both enjoy walking their two adored dogs and Don is also a keen abstract and landscape artist.

Freya Lincoln
Recruitment & Marketing Manager

As Recruitment and Marketing Manager Freya oversees the full recruitment and onboarding process for our new Care Assistants, Live-in Care Assistants and operational Support/Admin team members here in Norwich & North Norfolk. 

In addition, Freya brings a wealth of experience to Bluebird Care from her professional background in marketing within the social care and technology sectors. Freya utilises her expertise in marketing to support the business to develop and expand our range of current and future services in line with the needs and requirements of our customers throughout the Norwich, Broadland & North Norfolk areas. 

I’m happiest when I’m able to combine my creativity with my passion for helping people. I feel value when I’m enabling our care team to grow in their careers and supporting our customers to receive the personalised quality care they deserve.”

Outside of work Freya loves to enjoy nature and on sunny days can be found exploring the countryside on her bike.

Freya is based primarily at our office in Rackheath, where she can be contacted via the main office number or via email: FreyaLincoln@bluebirdcare.co.uk