As care professionals, we are proud knowing we play a vital role in keeping our customers safe and comfortable in their own homes surrounded by family, friends and pets.
Nigel has been a General Practitioner for over 30 years. The Practice looks after over 21000 patients in Bradford on Avon and Melksham and the surrounding towns and villages. It was rated "outstanding" by CQC. The Practice has been involved with several initiatives for elderly patients. We were the first Practice in the country to run a Leg Club in the community which has now been extended to include balance and exercise classes. This social model of care has won many awards and has been rolled out through many towns across Wiltshire and the South West. We also run a comprehensive TCOP (Transforming the Care of the Older Person) service as well as a dementia service, including the establishment of Dementia Cafes.
It was clear there was a gap in quality homecare services in the area, so he established a Bluebird Care Franchise for West and North Wiltshire. This has been running successfully since 2013 but having recently reduced his commitment in the Practice, he is now keen to develop the service further. He believes that everyone should have a choice to stay in their own home and is keen to help people achieve this and live with dignity and respect.
When not working, Nigel is a keen musician, plays golf and follows sport to keep up with his three sports-mad sons. He also enjoys travelling to experience different cultures in the world.
Lesley Gough’s background is in nursing. Following registration she worked as a District Sister, a Health Visitor and as a Macmillan Nurse at Dorothy House, our local Hospice.
She also has experience running a small business and understands the commitment that will be involved providing a home care service to the local community.
Lesley spent several years helping to care for elderly relatives with Alzheimers. She understands the pressures that families and carers are under and is passionate about providing a high quality service enabling customers to remain at home supported by family and friends.
Lesley has lived in this area for over 30 years. She is married to a local General Practitioner and they have three sons and three young grandchildren. She enjoys being involved in her local community and has sat as a Justice of the Peace for over 20 years.
Nell have been a GP Partner at Bradford on Avon and Melksham Health Partnership for more than 20 years working as a Family Doctor. Her professional interests include Diabetes, Cardiovascular illnesses and Clinical Research but she also enjoys the huge breadth of General Practice looking after people of all ages from infants to older persons with the medical complexity and health and social care challenges that advancing age can sometimes bring.
She is keen to continue to embrace the rapid advances in medicine where able and to work with her patients to identify the best health care plan for their needs.
Prior to becoming a Doctor, she trained as a Nurse and worked as a Nursing Sister in an Intensive Care Unit before leaving nursing to train as a Doctor.
Nell feels that having been both a Nurse and a Doctor has brought her unique insight to the multiple challenges of ill health whether it is physical, social or psychological including frailty of age.
Our aim is for Bluebird Wiltshire North to provide the highest standard of home care for all our customers whatever their level of need in a professional but friendly and caring manner by our excellent team. We aim to work together to provide individualised care and/or companionship for you or your loved ones of a standard that we would want our own families and friends to receive.
When not at work Nell is a keen traveller and enjoys exploring and experiencing different cultures (and cuisines!) in far flung places. She loves the outdoors and the sea and have recently returned from participating as Crew Member and Doctor in the Clipper Round the World Yacht Race on a 70 foot Racing yacht. Having successfully completed the circumnavigation she has washed the salt out of her hair and exchanged her oilskins for a stethoscope to resume her role as GP and Partner at our local GP Practice.
I have over 35 years' experience in health and housing, including residential/nursing care, sheltered housing and Telecare.
I am passionate that everyone should be able to remain in their own homes for as long as possible with access to good quality care. I joined Bluebird Care because they share my aspirations.
In my spare time I sing in a local community choir.
My journey in care started 2008 after finding it challenging juggling work, children and caring for elderly parents. This is the reality for so many families as they face difficult decisions when considering care for their loved ones. This persuaded me to go in to Care. I have a deep desire to ensure high quality Care for people carried out by well trained caring workers. At Bluebird Care we are constantly striving to achieve this.
Kim started working for Bluebird Care in 2016 after a change in career.
Since joining the team she completed NVQ3 in health and social care, gaining a distinction.
Kim’s role is to grow and maintain our live in care service
Kim coordinates all of the Care Professionals work linking this with Customer visits.
In her spare time she has 2 horses which she rides and competes.
Jayne joined Bluebird Care in 2016 following a career change after 11 years in Early Years Education.
Jayne has taken on the role of Finance Manager taking on responsible for invoicing and staff payroll. She has also recently taken on teh role of GDPR and data protection coordinator.
Jayne enjoys this varied and, often busy, role finding that her NVQ 2 in Business Administration is a valuable asset.
In her spare time Jayne is an avid reader and enjoys spending time with her family and exploring the local countryside with her dog.
Socially Jayne has been Captain of a local ladies skittles league for over 10 years, organising matches and playing competitively with a close team of friends.
Elly started at Bluebird Care at the beginning of 2023. After a long career in Hospitality Management, she decided she needed a change. As she had always felt drawn to care work it seemed a logical choice.
"It was one of the best decisions I made. I find care work brings new challenges for me every day, the best part of this job is that I can help contribute to someone's quality of life. It's very rewarding"
Elly takes pride in getting to know each customer and learning new information from them especially appreciating the wisdom they have to share.
Her pleasure In making people feel happy and comfortable around her makes her role as a Care Supervisor even more rewarding.
Davina (better known as D), has been a nurse since 1976. She has had a wide variety of jobs, both in hospital and the community. For the last 20 years has worked in a local boarding school, working mainly with teenagers which has been both challenging and fun. D really enjoys teaching, sharing knowledge and good practice so that others can benefit from her experience.
D started working for Bluebird Care in April 2018. She is responsible for training all new staff during their induction program. She also updates current staff to help insure they continue their professional development and they are aware of the latest evidence based information and so insuring a high standard of care for our customers.
Maddi joined Bluebird Care in May 2022 as Field Care Supervisor for both domiciliary and live-in care. She started her journey in 1992 where she cared for a family member at home through poor health and terminal illness.
Her interest grew as she gained experience with domiciliary care and working in a residential care home. Maddi then changed direction, worked as nanny and in children's nurseries, and completed Level 3 qualifications in Childcare, Teaching Assistant, Special Educational Needs and SENCo including nursery, primary school and secondary school ages.
Maddi then redirected back to working in domiciliary care with varying her role between carer and Field Care Supervisor, also qualifying with her level 3 in Health and Social Care.
"In my spare time I like to relax and spend time with my two cats, enjoy some gardening, cooking and researching my family tree. Whilst I do like to be relaxed, there are occasions where I have taken this to another level... from Car racing (watching), Scad diving, Scuba diving, Bungee jumping and doing the fastest and longest Zip line"
Sandra started working with BBC at the beginning of 2023 and with only 3 months experience she started as a carer and quickly progressed to a supervisory role.
Sandra enjoys supervisions, support checks, and care visits as she gets to visit and meet different customers.
"Being able to make a difference in their day and put a smile on their face means the world to me" says Sandra.
Sandra relocated from Zimbabwe were she worked in the development industry and has no regrets on her decision.
Sandra enjoys travelling as this allows her to experience different cultures and foods. In her spare time, she enjoys a workout at the gym and going on road trips.
Theo's care journey started with Bluebird Care in July 2023.
Theo has a Human Resources and Training background, specialising in Education, Training and Development and a focus on upskilling people with disabilities to orientate them into the workforce. Her expertise in these areas means she is a great fit and choice as a supervisor to lead a team of care professionals.
Her personal experience in caring for the elderly and palliative care means she knew that changing from the corporate world to the care world, would be very rewarding.
"I enjoy working with a variety of different people and my experience with our customers and colleagues has been the best the best move I have made."
Rachel Joined Bluebird Care Wiltshire North in September of 2020 after 15 years as a GP receptionist in Bradford on Avon.
Her role here at Bluebird is mainly reception, or (as she likes to say) the director of first impressions! But it also undertakes many other tasks including recruitment administration and booking appointments for Gina the chiropodist and Chris the Physio, both of which work out of our office on select days.
She has been married for 24 years and has two grown children and 2 grandchildren.
In her spare time, she enjoys good food, nice wine and a yearly holiday abroad even though she has a deep routed fear of flying! Although she has recently (2022) completed a fearless flier course and will soon be taking her flight.
She loves cats (she has 4!) and a new puppy and is also a trained Nail technician.
Shepa joined Bluebird Care May 2022. Shepa is married and has two daughters which are very precious to her. She likes making people feel comfortable in her presence and is passionate about her work.
Shepa enjoys cooking as well as eating good food with a glass of wine, and in her spare time she takes part in exercise classes. Shepa is an animal lover, she says "just watching my pet cat can make me happy.
Georgia is our office administrator and joined us in August 2023 in this role. Georgia previously worked at Widbrook Grange as a receptionist and jumped at the chance to join the team to use her experience and expand into the role that is varied and covers so many different growth possibilities.
“I am really looking forward to expanding my career here at Bluebird Care, Bluebird really appealed to me as there are so many opportunities to learn” Georgia enjoys walks with her family, and spending time at the coast.