Whether you are new to care, or have lots of experience, there are bound to be some questions you still don’t have the answer to. We’ve pulled together some of our most frequently asked questions below.
If you have a question that isn’t answered below then please get in touch with us – we’d love to hear from you!
What are the benefits of working for Bluebird Care?
Making a positive difference to someone else’s life brings immense satisfaction. You will be part of a team that is dedicated to the best customer care.
We value our staff because we believe they are the key to delivering top quality services. Bluebird Care offers excellent support and the opportunity to develop a rewarding career in social care. You will receive regular supervision and training and the assurance of working for a reputable company that is proud of its achievements.
We offer a clear pathway to developing your career, we pay competitive rates of pay with enhancements and mileage. We work with you to acheive flexibility and an excellent work life balance.
What are the main types of job roles at Bluebird Care?
There are four main job roles at Bluebird Care:
- Care assistant and live-in care assistant
- Registered manager
These job roles may vary according to the size of the business. A small, new business may only have a manager, coordinator and a team of care assistants. Whereas, a large established business may, in addition to the above roles, employ a finance officer, deputy manager, administrative staff, a training manager and apprentices.
What ongoing training does Bluebird Care Stratford & Warwick provide?
All our staff receive regular supervision and ongoing training to enhance their existing skills and learn new ones. This is supplemented by routine annual refresher training.
We offer an extensive list of free training opportunities, enabling our staff to gain qualifications, skills and knowledge in many different areas such as:
- Parkinson's disease
- Mental Health first aid
- Equality & Diversity
- Medication Management
- Learning Disabilities
- End of Life Care
- Diabetes management
- Care Planning
There are many many more as well as opportunities to complete QCF Levels 2-5 In Adult Social Care dependant on job role.
What types of homecare services does Bluebird Care Stratford & Warwick offer?
We support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Each service is tailored to meet each customer’s requirements.
Visits can range from a fortnightly service to once or more daily, right through to overnight or live-in care. We care for adults and support a range of individuals. Most of our care visits are for around an hour each but they do vary dependant upon the support our customers wish to have.
An average day might involve having a chat to make sure everything is ok, providing support to assist people to get washed and dressed, preparing meals, assisting people to take their medicines, helping with running errands such as shopping, accompanying customers on shopping or social trips out and about, providing companionship and meaningful activities with people to help them live their best lives.
What will be expected of me as a care assistant?
Being part of the Bluebird Care team is rewarding and gives great job satisfaction, but it also demands commitment and professionalism.
To be a Bluebird Care care assistant, it is essential you genuinely care for others and have good communication skills, especially when listening to customers. Wanting to find out more and to problem solve are key.
You need to understand what the role of a care assistant entails and be able to follow instructions to make sure Customer care and safety are at the heart of what we do.
We can talk you through everything, we think the best way is to just have an informal chat. It is as important for us to ensure we employ great staff as it is for staff to make sure they have found the right job for them!
Get in touch to have a friendly chat with the team to find out more and have a talk through any questions. We have lots of ways to get in touch, the live chat service here, email, phone, facebook and instagram. Drop us a line and we will get back to you.
Will I need previous experience of providing care and support?
Care experience is useful, but not always necessary for care assistants as we provide full training and support every step of the way!