Let's talk about Michelle Neild, the dedicated Registered Care Manager who has been the guiding force for our team from the very beginning. Over the past couple of years, we've faced significant challenges, but under Michelle's leadership, we've emerged stronger, having learned valuable lessons about resilience and determination.
Michelle's unwavering commitment and steadfast guidance have been instrumental in navigating through tough times. She has shown exceptional strength in leading the team, demonstrating resilience in the face of adversity. Her leadership style has instilled a sense of determination and unity among the team members, enabling them to overcome obstacles together.
Through Michelle's guidance, the team has grown and evolved, learning from each experience and gaining valuable insights into providing quality care. Her expertise and dedication have fostered an environment where everyone feels supported and motivated to deliver their best.
As the Registered Care Manager, Michelle's role is critical in ensuring the smooth functioning of our care services. Her knowledge and experience in the industry are invaluable assets that contribute to the team's success. She understands the challenges and intricacies of the care sector, allowing her to make informed decisions and provide effective guidance to the team.
Michelle's leadership goes beyond managing day-to-day operations. She also plays a vital role in nurturing a culture of continuous learning and professional development. By encouraging the team to expand their knowledge and skills, she ensures that the care provided remains of the highest standard.
Under Michelle's leadership, the team has weathered storms and emerged stronger than ever. The lessons learned have reinforced the team's resolve and prepared them for future challenges. Michelle's unwavering dedication to the well-being of both the team and the individuals in their care is a testament to her exceptional leadership.
With Michelle at the helm, our team is well-equipped to face whatever comes their way, armed with resilience, determination, and a commitment to delivering outstanding care.
What is the biggest challenge of being a Registered Care Manager?
Day to day running the business in the face of a pandemic, working under unprecedented times. Maintaining consistency with quality care and continuity of care when we are challenged with staffing issues because of school closure and isolation rules.
What advice do you have for Care Staff who aspire to care management roles in the future?
Be prepared to wear several different hats daily, remain calm and fair treating people with dignity and respect. Keep up to date with changes in the Sector and with Employment Law.
What do you do in your spare time to relax / unwind, what is at the top of your bucket list?
I unwind by going to the gym I also like reading and would love one day to live by the coast.