Welcome to Bluebird Care for Lancaster and South Lakeland! I am delighted to be directing premium care services in my home area.
My Role
My job is to make sure we provide our customers with precisely the care they want, in the way they choose, offering the value-for-money they expect. That means:
- working with our customers and their families at a personal level to get things right
- recruiting the best staff, with the right values and caring, "can-do" personalities
- investing in the training, skills and professional development of our staff, as well as offering terms and conditions commensurate with a high quality service.
- developing effective and robust quality systems that guarantee reliability and consistency of service to customers, whatever unforeseen obstacles might get thrown in the way
- always looking for ways we can innovate so as to continually improve on what we offer
About Me
I started Bluebird Care Lancaster and South Lakeland in 2015, having always had a personal interest in care and caring, and in more recent years hands-on experience supporting close relatives with dementia.
My professional background is in public policy and administration – my first career was as a diplomat, but I moved to the Lancaster in 2005 to raise our children and worked for Lancashire County Council in promoting transparent and accountable public services.
I have been hugely inspired by the opportunity to develop my own care business as a member of Bluebird Care network, to bring together my passion for excellent care with my professional skills.
I am married with four children. I love living in the Morecambe Bay area, proud of its rich natural beauty and cultural heritage. My hobbies include reading and sports - especially walking in the Bowland or Lakeland hills and horseriding. And as I move past the 50 mark, I find I am loving gardening too!
Uncompromising Dedication to Quality
Bluebird Care was established in 2004 by Paul and Lisa Tarsey who revolutionised how care at home services were provided, striving for the highest quality and valuing the role of the care worker. They named it after Paul's boyhood hero Sir Donald Campbell and his famous "Bluebird" speed machines, as a tribute to Campbell's uncompromising and awe-inspiring dedication to achievement. What an honour for me then that, not only am I part of a business network with such esteemable core values, but that the area I cover includes Campbell's very own Lake Coniston and houses full-sized replicas of the "Bluebirds" at Newby Bridge.