Welcome to Bluebird Care Careers in Gloucestershire North

Tracy joined Bluebird Care in 2014 as a Care Assistant.  Tracy is caring, efficient, always cheerful, and has an instinctive empathy with customers. Such skills meant that Tracy was soon promoted to the role of care coordinator, lead care supervisor, and our registered care manager since 2019 for our Stroud office and Registered Care Manager for Gloucester Office too when we merged offices in 2021. 

Tracy has a passion for supporting those living with Dementia. Tracy has trained with the NHS dementia education team and is qualified to teach Dementia Awareness at an advanced level. She is also one of our Dementia Leads.  Tracy is also qualified to deliver moving and handling, medication, and Parkinson's awareness training. Tracy won the bluebird care national award for team member of the year in September 2016 - quite an achievement within a network of over 200 franchises! Tracy has achieved a level 3 diploma in leadership and management and is currently working towards her level 5 diploma in health and social care.  Tracy is passionate about ensuring we employ the best carers, with the right values and skills to provide the highest levels of compassionate support. She uses her enhanced knowledge and skills to support carers and customers alike.  

Donna joined Bluebird Care in July 2013 as a part-time Care Assistant. Donna has worked hard to continually develop herself through our Career Journey, being promoted to Care Supervisor after only a short time. Donna was then promoted to Recruitment and Training Liaison which utilised her natural empathic and supportive nature. Donna has proven herself to be an asset to the office team and has most recently accepted a promotion to Deputy Care Manager.

Donna's role is to work with the Care Manager, where together they ensure a quality experience for our care team and our customers alike. Donna is also one of our Dementia leads, having completed extensive training with the NHS Dementia Education Team. We were the first Domiciliary Care Company in Gloucestershire to offer the Community Dementia Link award, which was developed by Donna in collaboration with the NHS team and provides those that have completed this training, advanced skills and knowledge enabling them to support people living with Dementia in a person-centred and dignified way.  She also delivers Dementia Awareness training at an advanced level to all new staff, along with yearly updates. 

Hannah joined us in 2013. Hannah's care journey started with a work experience placement at a local nursery, when she was 16, which she loved.  She took up the offer of an apprenticeship, and worked with children ranging from 0 to 5 years old for two years, completing her NVQ2 qualification.  

Hannah then took an interest in care for older people, and joined us at Bluebird Care. Her abilities as a carer and team member were soon noticed, and she was asked to be a mentor to new members of staff.   Promotion to her current role followed.  Hannah has attained her Level 2 Diploma in Health and Social care, and has recently achieved her Level 3 in Leadership and Management. 

Hannah coordinates for all areas we cover and can be contacted to discuss your rosters.

Kirsti has been working in care for 30 years. Her experience includes residential homes and also looking after people with learning disabilities.  

Kirsti joined Bluebird Care nearly 4 years ago as a carer before having the opportunity to move across to the office team as the Care Coordinator covering maternity leave. She is now working as a Care Supervisor and Support Coordinator for the whole area.  

She is responsible for looking after the customers and carers; making sure that all care plans are kept up to date and the carers have supervisions and regular spot checks.  Kirsti also supports with the on-call phone as part of her duties and is a qualified Moving and Handling trainer which she delivers at induction and as updates for our current care team. Kirsti is more than happy to put her uniform on and provide care if this is required. 

Kirsti is always on hand to support our carers with any queries or concerns, and you may also see her out in the field for competence checks which Kirsti uses as evidence for your care certificate.  

Sian joined Bluebird Care as a part time care assistant and has kept upskilling herself throughout her career journey with us. She is now a Community Dementia Link Worker providing real person-centred care to ensure all those living with Dementia, live well and has recently been promoted to Supervisor.

Sian supports our care assistants and our customers. She makes sure Bluebird Care provides safe, effective, high quality care that is responsive to each customer’s needs and preferences. Sian completes all new customer assessments and actions any enquiries for new care packages. Sian will visit our customers in their own home to carry out regular care plan reviews and will update the care plan as and when required. Please contact Sian with any queries regarding the care you receive.

Sian also supports the care assistants by providing guidance, advice and practical assistance. She will visit our care assistants out in the field and in the office to carry out observational support and supervisions. You may see her when she is carrying out these duties. Please contact Sian if you have any concerns or queries

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