Welcome to Bluebird Care Careers in Dunbartonshire

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Jeannie Joss is the Registered Manager of Bluebird Care Dunbartonshire.

As the Registered Manager, I strive to ensure we deliver the highest quality of home care in Dunbartonshire and surrounding areas, who will look after our customers with the care, dignity and respect as they would with their own family.

What do you do in your current role?

I am in regular contact with our regulatory bodies (SSSC and Care Inspectorate), keeping up to date with the latest regulations and changes. I also ensure they are kept up to date with any developments that we have.

In addition to this, I complete regular assessments and reviews of our existing customers as well as new ones ensuring that their level of care is right for them at all times.

Are you a Trainer?

I am, yes. We are fortunate enough to be able to host most of our training in-house with myself and other office team members being ‘Train the Trainer’ qualified.

I currently provide training in; Moving and Assisting, Child and Adult Protection, COVID-19 Awareness and Dementia Awareness.

What do you enjoy about working for Bluebird Care?

I like that my job is different every day, meeting new people and learning about their lives.

In such a dynamic and needed industry, I love learning new skills and training opportunities that are available.

What made you go into a career in care?

I have always wanted to get into caring for the elderly from a young age, as I am passionate about giving back to the community. I waited until my children left school as I knew it would be working early mornings or late shifts. Things have changed nowadays and Bluebird Care are flexible in ensuring that as many people as possible can get into a career in care.

What did you do before Bluebird Care?

I have been working in the care sector since 2000, both in care homes and care at home services. Developing my skills becoming a trainer in Moving and Assisting and Dementia Awareness.

What do you like to do when you are not working?

Spending time with family and friends, going out for meals or days out.

I love travelling around Scotland. I have been able to go on a few trips over the years around Scotland.

I have a large family with some in Canada, where I visit when can.

Angela Smith is the Deputy Care Manager of Bluebird Care Dunbartonshire.

As the Deputy Care Manager, I endeavour to ensure that our staff deliver the highest quality of home care in Dunbartonshire and surrounding areas, who will look after our customers with the care, dignity and respect as they would with their own family.

What do you do in your current role?

I take overall responsibility in the training, development and ongoing monitoring of our staff through regular supervisions, appraisals, liaising with customers and other staff to gather feedback.

In addition to this, I assist with regular assessments and reviews of our existing customers ensuring that their level of care is right for them at all times.

As the lead for recruitment, I deal with the advertising and recruiting of people to join the Bluebird Care family.

Are you a Trainer?

I sure am. I currently provide training in; Medication, Induction and Orientation, Adults with Incapacity, Training factsheets and Common Induction Standards.

What do you enjoy about working for Bluebird Care?

Every day is different and you learn all the time. Making customers happy with our service and supporting staff in their role. Working within a team in the office is fun too.

What made you go into a career in care?

Looking after family members who had Cancer and palliative care needs made me have more empathy and I found this rewarding.

What did you do before Bluebird Care?

I have been working in the care sector for over 20 years starting off as a Homecarer for my local council.

What do you like to do when you are not working?

Spending time with family and friends, watching and supporting football and travelling abroad.

Carly started her journey with Bluebird Care (Dunbartonshire) in 2014 as a home care worker and was delighted to be promoted to the role of Co-ordinator.

Having a good all-round understanding of the needs of our customers and care workers, Carly now offers business support to all members of the management team. This can include;  providing IT support, assisting with customer assessments, reviews or scheduling or providing support to care staff. Carly also does quality monitoring for staff and customers.

Carly has completed her SVQ level 4 in Social Services and Healthcare and also SSSC registered.

She is also our resident trainer in; Health & Safety, Fire, Preparing and Handling food, Safe-Guarding Adults, Essential First Aid, Infection Control, Stroke Awareness, Diabetes Awareness, Epilepsy Awareness, Continence Care, GDPR.

In 2019, Carly became an approved assessor in First Aid.

Shirley joined Bluebird Care in 2016 as a Care Assistant.

While continuing to provide an excellent level of care to our customers, Shirley has recently been promoted to Lead Carer.

This involves; new carer introductions to customers, shadow visits, staff training, spot checks and other business support.

Margaret Mary is our longest-serving member of staff. She has been here since 2009 and has a vast experience in home care.

She wanted to join the care sector because she has seen wonderful care provided to a family member, so wanted to give something back to the community. She wanted to help vulnerable people get the best quality care in a dignified way.

While providing an excellent level of care to our customers, Margaret Mary has also joined the office finance team part time.