Jeannie Joss is the Registered Manager of Bluebird Care Dunbartonshire.
As the Registered Manager, I strive to ensure we deliver the highest quality of home care in Dunbartonshire and surrounding areas, who will look after our customers with the care, dignity and respect as they would with their own family.
What do you do in your current role?
I am in regular contact with our regulatory bodies (SSSC and Care Inspectorate), keeping up to date with the latest regulations and changes. I also ensure they are kept up to date with any developments that we have.
In addition to this, I complete regular assessments and reviews of our existing customers as well as new ones ensuring that their level of care is right for them at all times.
Are you a Trainer?
I am, yes. We are fortunate enough to be able to host most of our training in-house with myself and other office team members being ‘Train the Trainer’ qualified.
I currently provide training in; Moving and Assisting, Child and Adult Protection, COVID-19 Awareness and Dementia Awareness.
What do you enjoy about working for Bluebird Care?
I like that my job is different every day, meeting new people and learning about their lives.
In such a dynamic and needed industry, I love learning new skills and training opportunities that are available.
What made you go into a career in care?
I have always wanted to get into caring for the elderly from a young age, as I am passionate about giving back to the community. I waited until my children left school as I knew it would be working early mornings or late shifts. Things have changed nowadays and Bluebird Care are flexible in ensuring that as many people as possible can get into a career in care.
What did you do before Bluebird Care?
I have been working in the care sector since 2000, both in care homes and care at home services. Developing my skills becoming a trainer in Moving and Assisting and Dementia Awareness.
What do you like to do when you are not working?
Spending time with family and friends, going out for meals or days out.
I love travelling around Scotland. I have been able to go on a few trips over the years around Scotland.
I have a large family with some in Canada, where I visit when can.