Care Expert Supervisor

Job description

Care Expert Supervisor

(This role does not offer sponsorship)

Are you someone who believes passionately in delivering outstanding care and would love the opportunity to ensure others do too? Have you completed your NVQ3 and now looking for the opportunity to put those skills into practice? Then read on.....

We have an amazing opportunity for a Care Expert Support Professional to join our dynamic team! This is a great chance to take a step up in your career in the care industry.

Our Vision at Bluebird Care

We aspire to always make our customers smile by creating a respectful environment where outstanding care professionals feel valued and are supported to deliver outstanding care.

Apply now to be part of an award-winning team!

Salary from £26,000 pa - £30,000 pa NVQ3 in health & social care required.

Office Based 8.30 - 5.00 pm ( Plus on-call duties)

Some of our benefits include:

• 20 days paid annual leave entitlement plus bank holidays
• Enrolment in a pension scheme
• Personal development opportunities to grow your career
• Free annual MOT on your work car
• Office Based 8.30 - 5.00 pm ( Plus on-call duties)
• Annual celebrations which are always great fun! 
• Working in a very friendly team-orientated office

Personal attributes:

• Kind and Caring – compassionate towards others who need support.

• Professional and Respected - excellent timekeeper, reliable and understanding of professional boundaries. Dedicated to non-discriminatory care practice. This means respecting people suffering from a range of medical conditions with different backgrounds and beliefs to your own.

• Innovative – strong problem-solver, who thinks outside of the box to identify solutions and opportunities.

• Supportive – a team player and fantastic communicator, with good emotional intelligence.

• Fun and Passionate – understand that homecare and Live-In care can bring joy and happiness to a customer’s day, and strive to achieve this.

Purpose of the role:

• To ensure that our care experts have excellent support so that customers receive excellent quality care and support to keep them safe and comfortable in their own homes
• To support care experts so they can perform their roles safely and to the best of their ability
• To actively maintain and promote Bluebird Care’s Vision and Values amongst the care expert workforce
• Work with our Care Mentors & Care Champions to monitor and deliver outstanding care to our customers. 
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Key responsibilities:

Support the Care Manager with:

• Ensuring that Bluebird Care provides safe, effective, high-quality care that responds to each customer’s needs and preferences; and
• Ensuring that our services respect customers’ choices and promote their dignity and privacy at all times.
• Working in partnership with other health and social care professionals to ensure customers get the support they need.
• Managing the activities of the care experts, in accordance with Bluebird Care’s standards.
• Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues e.g. covering calls either directly or indirectly when care assistants are sick or absent. Record emergency calls and pass the information to appropriate parties.

Essential Criteria:

• Work flexibly to meet business needs
• Must have an NVQ3 in Health & Social Care
• Must be a driver with your own car with a full UK drivers licence
• Must have the Right To Work in the UK without sponsorship
• Must be willing to undergo an Enhanced DBS Check
• Must be a team player
• Must have great communication skills
• Must have IT skills in Microsoft Word, Outlook, and Excel.

This is a really exciting opportunity to work within a dynamic, well-established healthcare company with an excellent opportunity for career development and progression.