Care Co-ordinator (Maternity Cover)

Job description

Here at Bluebird Care Tamworth, Lichfield, Nuneaton & North Warwickshire we have an amazing opportunity to join our team as a Care Co-ordinator on a temporary basis covering Maternity leave from July 2024. This placement is based at our office in Tamworth (B79)

The Care Co-ordinator is responsible for the continuity of care for all our customers. This vital role has a huge impact on the lives of many people who rely on our care and support as an alternative to residential care homes. If you want to join a dynamic team making a positive difference to our customers’ lives, then this could be the role for you!

As a Care Coordinator you will get:

• A competitive salary dependent on experience
• Opportunities to progress and receive dedicated training towards your career in care
• To work with a dedicated team that is passionate about the Healthcare industry

The Care Co-ordinator will be responsible for:

• Allocating care assistants with the right skills and experience to deliver the best quality care and support to each customer
• Organising care assistant’s rotas to minimise changes to the service and travel between customer’s homes
• Maintaining continuity for the delivery of care to our customers
• Responding efficiently to day-to-day changes in the care and support packages
• Covering visits when they are unable to be covered by the field team
• Providing excellent customer service
• Building excellent relationships with our current care assistants
• Assisting with recruitment or general office tasks as required

The role offers the opportunity for developing positive working relationships with customers, their families, and the Bluebird Care team. You will provide a crucial link between each customer and their Care Assistant.

The successful candidate will:

• Have experience within Domiciliary Care
• Have previous experience as a Care Coordinator
• Hold a current UK driving licence and have their own vehicle
• Have excellent planning, organisation, and IT skills
• Be a confident problem solver
• Be able to work clearly and effectively under pressure
• Have a sensitive and supportive telephone manner
• Be sensitive to the needs of our customers

Care Assistants work over the weekend or evenings so the post holder must be willing to be part of the on-call emergency team rota for evenings and weekends; However regular office hours are 8:30am-5PM Monday to Friday.

If you are interested in this role please contact Hannah on 01543 418432 or apply online.