Care Supervisor

Location: Harrow

Salary: £27,000 to £28,000 per year

Package: Impactful role | Expert training | Friendly team

Bluebird Care – Where passion becomes expertise

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our office Team as a Care Supervisor, to help us set the standard.

As a Care Supervisor you’ll help our team grow, support our colleagues, and make a real difference every day. If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.

Responsibilities

As a Care Supervisor your key responsibilities will include:

• Mentoring & Coaching: Act as a mentor and coach to care assistants during their probation and beyond, providing expert guidance so they carry out their roles safely and effectively.

• Care Planning & Assessments: Conduct customer assessments, create person-centred care and support plans, and carry out regular reviews to ensure services meet customer preferences and dignity.

• Quality Improvement & Monitoring: Monitor care assistant performance, ensure designated care plans are compliant, investigate quality matters, and implement necessary service improvements.

• Staff Supervision & Support: Support, supervise, and assist with the training of care assistants, helping to coordinate matching and introduction calls with customers.

• Emergency Cover & On-Call: Provide out-of-hours support and participate in the emergency on-call rota to effectively handle situations like staff sickness or absence.

• Recording & Reporting: Maintain secure and confidential records, complete clear risk assessments, and accurately document care delivery, incidents, or changes in customer conditions.

Benefits

• £27,000 to £28,000 salary

• 28 days holiday entitlement inclusive of bank holidays

• Full training and development opportunities

• Ongoing support from a friendly and committed leadership team

• Professional development and industry-leading training

• Supportive, inclusive team environment

• Career progression opportunities

• Pension scheme

Requirements

• Personal Values & Attributes: Kind, caring, compassionate, professional, reliable, and dedicated to non-discriminatory care practices.

• Sector Knowledge: Good understanding of home care needs, person-centred care planning, health and safety matters, and safeguarding procedures.

• Leadership & Experience: Proven ability to lead and manage a team of care assistants, providing appropriate support, guidance, and training.

• Communication & Documentation: Excellent communication skills, computer literacy, and the ability to write clear risk assessments and care plans.

• Organisational Skills: Ability to plan and organise workloads effectively, use initiative, and work well under pressure or in emergencies.

• Additional Requirements: Willingness to work flexibly, hold a relevant social care qualification (or be willing to work towards one), obtain an enhanced DBS clearance, and possess a full driver's licence with no more than 6 points, class 1 business insurance, and a valid MOT.

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Harrow is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.