Homecare Team Leader

Location: Covering Mid & West Cornwall

£14.46–£14.66 per hour | Expert training | Flexible shift patterns

Bluebird Care – Where you change lives

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Homecare Team Leader to join our Support Worker Team and help us set the standard.

Our customers should feel comfortable in their own homes, and we help them do exactly that. You’ll be supporting people in all aspects of daily living, working independently or as part of a team that is supportive every step of the way. This isn’t just a job, this is a chance to bring purpose and dignity to someone’s life.

If you’re ready to take on a new challenge, supporting our customers with the best quality care, then this is where you belong.

Responsibilities

As a Homecare Team Leader, your key responsibilities will include:

• Provide high-quality care tailored to each person’s individual needs
• Assist with personal care (e.g. bathing, dressing, grooming)
• Help with meal prepping, preparation and nutrition
• Support with medication, prescriptions and safe disposal
• Carry out light housework like tidying, laundry and general cleaning
• Be a dependable friendly, familiar face for all the customers you care for
• Support the Area Manager with the running of your area, making sure care is safe, effective and respects each customer’s choices, dignity and privacy
• Carry out customer assessments and risk assessments before care starts, and create and update care and support plans
• Lead, supervise and support a team of Support Workers, making sure work is shared out fairly
• Give inductions, training, supervision and appraisals to your team
• Work with the Area Manager to match Support Workers to customers, and introduce new Support Workers at the customer’s first call
• Carry out quality checks, spot checks and customer reviews, and act on anything that needs improving
• Distribute, collect and check EMAR/MAR charts so medication records are accurate and up to date
• Make sure accidents and incidents are recorded, reported and acted on
• Keep customer information secure and confidential
• Build strong working relationships with customers, families, healthcare professionals and the wider team

Benefits

• £14.46 per hour weekdays, £14.66 per hour weekends and £21.08 per hour bank holidays
• 37.5 hours per week – permanent
• Full induction and ongoing expert training
• Flexible shift patterns
• Uniform and PPE provided
• Regular support and ongoing career development
• Friendly, inclusive team with 24/7 support
• Company pension
• Access to a company hire car if you need one
• Specialist training, including PEG feeding and suctioning, and support towards your Level 3 
• Blue Light Card and £100 refer-a-friend bonus
• Support Worker of the Month, annual appraisal recognition and staff recognition events
• Qualified Mental Health First Aiders, wellbeing support, staff socials and charity events

Requirements

• A full UK driving licence and access to a vehicle
• A kind, compassionate attitude and a calm approach to care
• Great communication skills and the ability to build positive relationships
• Ability to follow care plans
• Previous experience in health and social care is essential, ideally in homecare or domiciliary care
• Experience of supervising staff in social or health care
• A relevant social care qualification, such as an NVQ or Diploma Level 3 in Health and Social Care
• A good understanding of safeguarding, health and safety and confidentiality in homecare
• Experience of risk assessments, care planning and organising workloads
• Comfortable providing personal care, including intimate personal care
• Good admin and computer skills, and clear written records
• Able to work flexibly on a rota, including weekdays and weekends
• The right to work in the UK (we are unable to offer visa sponsorship)

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Mid & West Cornwall is rated Outstanding by the Care Quality Commission.

Bluebird Care Mid & West Cornwall is an Equal Opportunity Employer.

We are unable to offer visa sponsorship for this role. Applicants must already have the right to work in the UK.

An enhanced DBS check and references will be undertaken in line with government regulations and recruitment best practices.