Support Worker - Complex Care

Female Complex Care Support Worker – Children & Young People

• Location: Tresillian (TR2), with support across Mid & West Cornwall — including Truro, Camborne, Penzance and Carbis Bay
• Hours: Full time, 37.5 hours per week | Permanent contract
• Working pattern: Term time and school holidays, including support in school, plus evenings and weekends
• Training: Full induction, expert training and ongoing development — including PEG feeding and suctioning

Bluebird Care – Where you change lives

We're looking for an experienced, compassionate and reliable Female Complex Care Support Worker to join our Care Expert Team in Mid & West Cornwall.

This is a full time, permanent role working across two parts of our children's service.

Most of your week will be spent as part of a dedicated 2:1 care team in the Tresillian, TR2 area, supporting a young person with complex care needs at home, in school and out in the community. Alongside this, you'll support other children and young people with complex or additional needs across Mid & West Cornwall.

Our children's services help children and young people feel safe, understood and cared for — at home and out in their community. That support means a great deal to the child or young person. It also gives families reassurance, consistency and peace of mind.

You'll need to be calm, patient and confident in care. You'll be attentive to body language and alternative communication, helping each young person feel safe, supported and understood.

Please note

Due to the personal care requirements of this role, this vacancy is open to female applicants only. This is considered to be an occupational requirement under the Equality Act 2010.

You must have previous care experience, a full UK driving licence, access to a reliable car and the right to work in the UK. Applications without previous care experience will not be successful.

We are unable to offer visa sponsorship. If you require sponsorship to work in the UK, your application will not be successful.

What you'll be doing

• Supporting children and young people with complex health, communication and additional needs
• Working as part of a 2:1 team for our Tresillian customer, at home, in school and in the community
• Providing personal, practical and emotional support
• Helping with daily routines, mealtimes and personal care
• Supporting communication, confidence and independence
• Responding to body language and alternative communication
• Supporting with PEG feeding and suctioning, where required
• Attending community outings and social activities
• Promoting safety, wellbeing and independence
• Following care plans and keeping clear records
• Working closely with families, schools and the wider care team
• Being a calm, dependable and reassuring presence

Full specialist training will be provided, so you feel confident and supported in the care you deliver.

Hours and working pattern

This is a full time, permanent contract of 37.5 hours per week.

The role covers days, evenings, weekends and some school hours, including support in school during term time. During school holidays and half terms, children and young people are often at home more, so the pattern of your hours will change. We'll always talk this through with you in advance and plan rotas around availability wherever possible.

What we offer

At Bluebird Care, we value and support our Care Experts. Benefits include:

• Full induction and ongoing expert training
• Specialist training and development
• Extended specialist skills training, including PEG feeding and suctioning
• Qualified Mental Health First Aiders
• Blue Light Card
• £100 Staff referral scheme
• Annual appraisal recognition
• Carer of the Month recognition
• Team member wellbeing and support
• Staff social activities
• Charity and fundraising events
• Ongoing development and career support

What we're looking for

For this role, you'll need:

• Previous care experience — this is essential. It may be in care, or in an education, health or support setting working with children or young people
• Confidence supporting with personal care
• A full UK driving licence and access to a reliable car
• The right to work in the UK

You'll be a good fit if you're kind, calm and dependable, with a child-focused approach and the confidence to support someone with complex needs. You'll be willing to learn specialist care skills, including PEG feeding and suctioning, and able to follow detailed care plans.

You'll need previous care experience to apply. You won't need experience of complex care itself — full specialist training will be given.

Why join Bluebird Care?

If you care deeply, Bluebird Care makes sure you have the training, time and support you need to do what you do best.

This is a meaningful role where you can help children and young people feel safe, confident and included, while giving their families valuable reassurance and support.

It's good to be home.

Apply today, or email your CV to CornwallMid@bluebirdcare.co.uk or speak with Sarah on 01872 276006 to find out more.

Bluebird Care Mid & West Cornwall is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practice.

We reserve the right to close this vacancy early if a suitable candidate is found.