Meet the team

Lindsey joined our team as a Care Assistant after looking for home care for her mum. The way her Care Assistants looked after her mum struck a chord with her and she wanted to be able to help keep people comfortable at home. She loved making a difference in people’s lives.

She then moved into the recruitment team, helping to ensure that we recruited more quality Care Assistants into our team. Whilst in this role, she quickly found that training also excited her.

Lindsey took over our learning and development to ensure all new starters received the Bluebird Care Way training. But not only this, she ensured all our team had refresher training, so everyone was up-to-date and equipped for all situations.

As we’ve changed our Recruitment journey, Lindsey has done a full circle and gone back to her Recruitment position to ensure she can support our teams to hire the very best people. She predominantely looks after our Edinburgh office, but she does assist with Ayrshire & Glasgow South where required.

In her spare time you'll find her spending quality time with her family and walking her dog.

Robbie is our Chief Happiness Officer, whilst he's mainly in our Edinburgh office, he on occassion take a car drive over to Ayrshire and Glasgow South. He's a Labrador and Deerhound cross and lives with our directors; Jane and John.

His key tasks are to spread cheer through our offices. Whilst our Care Assistants make sure our customers smile, Robbie is responsible for making our team smile. He’s not exactly on the payroll, but you will find him around the office looking for treats and scratches. 

John has worked in customer facing roles for over 30 years as a Territory Manager with Tennent’s and other account management roles and is acutely aware of the importance of good customer service.

With John’s experience, you’ll normally find that he’s the first point of contact when someone is looking for care for themselves or a loved one. He is friendly, knowledgeable, and passionate about providing a quality customer service experience. He always takes the time to understand the customer’s needs, ensuring they have all the information required to make an informed decision of who cares for either themselves or a loved one.

Outside of work, John loves spending time with his family. He has 2 boys; Nick and Adam along with 2 granddaughters; Eva and Alyssa. He’s a long-suffering Hibs fan and a very competitive 8 handicap golfer. You’ll also find him listening to 70s & 80’s soul music.

Geraldine joined the care sector at the age of seventeen as a Care Assistant in a private residential setting working alongside adults and children with learning disabilities. She worked there while attending University to complete my Honours degree in Applied Social Studies. After obtaining her qualification, she moved to Scotland from Ireland and joined the Care at Home sector and states she has never looked back.

As Registered Manager, Geraldine spends her time empowering her team, and always ensuring the quality and compliance remains high. She is passionate about delivering high-quality homecare service to people within the community and is honoured to be a part of the Bluebird Care team.

Outside of work, you will find Geraldine spending time with her family, returning to Ireland as often as she can, reading and yoga.

Natalie Alexander has over 20 years’ experience in delivering all things Wellness. She holds Diplomas in Understanding Mental Health, Menopause Awareness and Wellness, Life Coaching, Reiki Master, Meditation and Relaxation, hosts Wellness retreats in Athens, Greece and has written a 21-day Anxiety programme, an award winning 7 -week Energy program ,delivered many workshops to businesses and individual clients and is an author. 

Nicole found her passion for marketing while studying Psychology at University. She was a Store Manager, managing a team of 16 with key targets to meet. To achieve this, she found ways to market her store to increase footfall and therefore sales and that’s where she found her spark. 

She has experienced marketing across many different sectors, including hospitality, legal services, financial services and now the home care sector. When Nicole decided to try something new, she thought most about what resonated with her and how she could make a difference. Nicole’s childhood was surrounded by watching her mum and grandma working in care homes and often spent time there even from a baby making people smile and laugh. Along with this she helped raise her disabled brother, given her wealth of knowledge and experience in the home care sector, she felt it was only right to be able to give back by helping to recruit and market home care services.

In her spare time, you’ll often find Nicole hosting family and friends so that she can spend quality time with them. Good food, good wine, and long walks along with family and friends are all Nicole needs.

Maria has over 30 years’ experience running several retail businesses and 20 years in property management. Whilst not specific to the home care sector, she has a wealth of experience to help support our three offices to remain high in quality, fully compliant with a little bit of fun.

Interesting fact: whilst she’s lived in Scotland since 1978, she’s fluent in Italian.

In her spare time, you’ll find her walking her dog Toby, cooking up a storm in the kitchen and spending time with her family & friends.

Chelsea started in the home care sector over 6 years ago with a passion for helping people. Her passion is being able to help people live the life that they want to, how they want to. Working with Bluebird Care, gives her the ability to help customers stay home surrounded by their own things and memories. 

When she's not at work, Chelsea loves to go wild swimming and camping with her family. She has two children and two dogs who love to explore the great outdoors with her. 

Amanda started her journey in care over 8 years ago starting out as a Care Assistant and she is now our Coordinator. While she takes ownership of Ayrshire & Glasgow South, she often spends time helping with our Edinburgh office. 

She loves working in the sector as everyday is different and being able to help people remain in their own home surrounded by their home comforts is always extremely rewarding.

In her own time you'll find her spending time with family and her 3 dogs or she'll have her head buried in a book. 

Hayley has joined our team as an on-call Coordinator. She has worked in healthcare for over 10 years with experience in clinics, hospital wards, hospital administration and mental health. With 3 boys in tow, Hayley wanted to keep doing a job where her passion for caring could remain but with work life balance.

In her spare time, you’ll find Hayley with her 3 boys and partner spending quality time or with a cocktail in her hand laughing with family and friends.

Ashley has been in the care sector for 12 years. She started her journey as her middle daughter was premature and required a colostomy bag along with an NG tube for feeding and lots of extra support. Ashley was given training by the hospital so that she understood how to care for her daughter and her additional needs, she enjoyed this aspect, finding it extremely rewarding. 

She decided to join the care sector and began working in a nursing home as a Care Assistant whilst she did her SVQ 2 in 2015. With a wealth of experience, knowledge, and qualifications under her belt she is now working towards her SVQ 4.

In her spare time, she dedicates herself to looking after her 3-year-old cob (horse) and you'll often find her there every morning and evening. When she's not there, she's finding different activities to keep her kids entertained over the weekend.

Diane emigrated to Scotland in 2018 from South Africa. She joined the Bluebird Care team as a Care Assistant and still says it was one of the best decisions of her life. Over her time with us, she has progressed from Care Assistant to Mentor to a Support Care Supervisor. She is now a Care Supervisor and supporting our and leading our Glasgow South team. Whilst her focus is Glasgow South, she still supports our Ayrshire and Edinburgh office.

Whilst the care sector can be sometimes difficult, Diane describes it as one of the most rewarding as you're able to touch so many people's lives for the better. 

Diane loves to travel and learn about different cultures; she has travelled extensively throughout sub-Saharan Africa and North America and is now looking to explore Europe in her free time.

Tracy has spent 15 years in the care sector across a variety of roles. She has extensive experience working with unpaid carers to alleviate the burden of caring roles, and with individuals attempting to access social care budgets and resources using contemporary legislation.

For the past 10 years, she enjoyed being a part-time Personal Assistant for a lady managing her own package of care and really enjoy the variety and value of this role. She is now working as a Field Care Supervisor for our Glasgow South office but often spends time helping out with our Ayrshire and Edinburgh offices.

She is passionate about empowering individuals in any way that she can to enable them to live the lives they want to. Being a part of the care sector helps her feel inspired as she is surrounded by warm, compassionate people who are truly trying to make a difference.

She spends time with her 2 daughters who keep her on her toes and near financial destitution. She’s also close to her sister and her children, family time is extremely special. She loves white wine, a good book and lots of cheese and biscuits.

Andy is our Accounts Assistants and is currently completing his ACCA qualification. He is passionate about accounting, numbers and understanding how our business runs. Andy overseas the financials for Ayrshire, Edinburgh, & Glasgow South.

In his spare time he loves to travel, go for hikes with his dog and keep fit.

John has worked in the care sector for over 18 years; he has worked in private, residential and care at home. His journey started as a support worker with ILS where he progressed to senior carer.

He completed his SVQ level 3 and then moved to Hansel alliance where he worked with young adults with complex care needs. During his time here, he progressed to coordinator and later the manual handling trainer.

After that he moved on to be a personal assistant for a young man that was none verbal with complex autism, but he missed the training side, so he moved to Carewatch where he was training manager for 6 years.

He enjoys training because he feels he can give people the best knowledge and understanding to provide high-quality care. Learning from his experiences, he likes to have a laugh during training to ensure that it keeps fun to allow people to retain more.

In his spare time, he likes to play pool, clay pigeon shooting, and he does dabble in buying and selling antiques and collectables.

Jennifer joined the care sector during COVID when she was looking for a new challenge. She joined our team as a Care Assistant and received nothing but positive reviews at how amazing she was with our customers.

She has now taken her experience to help us recruit people just like her into the team, ensuring they have a positive recruitment journey. Jennifer predominately looks after Ayrshire and Glasgow South but she does assist with our Edinburgh recruitment.

She loves the variety of people she gets to speak to each day as well as having the opportunity to source the very best people to ensure our customers receive premium home care.

In her free time, you’ll find her with her horses or dogs. When she’s not looking after them, she’s in the gym looking after her own health.