Meet The Team

Welcome to Bluebird Care Watford & Three Rivers. Our team is the heart of our service, bringing together a group of highly experienced, qualified, and dedicated professionals. We are passionate about delivering exceptional home care and live-in care services, ensuring that our customers receive the highest quality of care in the comfort of their own homes. Meet the individuals who make a difference every day with their commitment, expertise, and compassion.

Watford and Three Rivers

Management Team

The faces of the people behind our outstanding care service.

Dawn Forey

I started my journey with Bluebird Care in 2010 as a Care Supervisor, later becoming a Care Coordinator and then Office & Finance Manager. Now serving as Care Manager for Watford & Three Rivers and Chiltern & Dacorum, I’m passionate about providing high-quality, personalised care that helps people live independently, safely, and comfortably in their own homes.

Andrea Forshaw

I joined Bluebird Care in June 2022 with a background in banking, finance, and 17 years in education and care. As a qualified Nursery Nurse, I supported children with complex needs. Now, I recruit and support carers, passionate about helping them thrive and proud to be part of a team making a real community impact.

Watford and Three Rivers

Care Delivery Team

The faces of the people behind our outstanding care service.

Tania Orbell

I joined Bluebird Care in 2019 as a Care Coordinator, bringing over 10 years’ experience as a teaching assistant. With strong communication and problem-solving skills, I support customers and carers alike. Tech-savvy and solutions-focused, I thrive under pressure and love being part of a caring team that puts people first. Outside work, I enjoy reading and dog walks.

Susan Jones

With over 20 years’ experience in residential care, I bring compassion, leadership, and expertise to my role as Lead Care Supervisor at Bluebird Care. With an NVQ Level 5 and a teaching qualification, I’m committed to best practice and person-centred care. I value strong relationships, clear communication, and making a real difference in people’s lives.

Kaylee Reynolds

I joined Bluebird Care in January 2025 as a Supervisor, supporting carers and customers to ensure high-quality care. With a Level 3 qualification and experience in domiciliary care and patient transport, I found my calling during the pandemic. I’m a qualified manual handling trainer and love building meaningful connections while making a real difference every day.

Our Domiciliary Carers

While we may not be able to introduce every member of our team individually here, we want to take a moment to recognise the incredible people who make up Bluebird Care Watford & Three Rivers. Our compassionate Care Experts deliver exceptional support in customers’ homes and every person plays an essential part in the care we provide. We are proud of the amazing team we have built and the difference they make in the lives of our customers, their families and the wider Watford & Three Rivers community.

Watford and Three Rivers

Support team

The faces of the people behind our outstanding care service.

Jackie Kendall

I joined Bluebird Care in May 2010 as a Care Coordinator, bringing over 35 years’ experience in home care and advanced dementia support. From recruitment to coordination, I helped build our foundation. Over time, I’ve held various roles and now lead our Live-In Care service, ensuring high standards and driving its continued growth through experience and dedication.

Our Live-In Carers

Our Live-in Care team plays a truly special role in the lives of the people we support. Although we’re unable to introduce every one of our wonderful Live-in Carers, we want to celebrate the dedication and compassion they bring to their work every day. Our Live-in Carers bring warmth, patience and professionalism to every visit, creating positive experiences and meaningful connections. We are proud of the incredible people who represent Bluebird Care Chiltern & Dacorum.

Watford and Three Rivers

Support team

The faces of the people behind our outstanding Live-In care service.

Jocelyn Pinphetkun

I joined Bluebird Care in July 2025 as a Business Developer and Marketing Assistant, combining care experience with business insight. Having experience in 2014 as a Domiciliary Care Worker, I’ve since gained marketing experience and completed a Bachelor's degree in Business Management. I’m proud to support Bluebird’s growth and meaningful impact.