Care Operations Scheduler

Care Operations Scheduler

Location: Crewe CW1 

£28,000 | Leadership role | Full Driving licence essential

Bluebird Care – Where you set the standard

We’re the best at what we do, and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work – and we’re looking for an experienced and passionate Care Operations Scheduler to join our Leadership team.

This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys coordinating people, schedules and services. As our Care Operations Scheduler, you will play a vital role in ensuring our care visits run smoothly by managing the rota, coordinating staff availability, and supporting the day-to-day operations of the service.

Working closely with senior management, you will help ensure that our customers receive safe, reliable and high-quality care while supporting our care team to deliver their best work.

Responsibilities

As a Care Operations Scheduler, your key responsibilities will include:

• Owning and managing the daily and weekly staff rota, ensuring care visits are allocated safely and efficiently.

• Scheduling and setting up new care packages and customer visits

• Communicating rota updates and changes to care staff and customers in a clear and timely way.

• Coordinating staff availability, holidays and absences to maintain effective service delivery. 

• Supporting the coordination of the on-call rota and assisting with operational issues when required. 

• Working closely with the Deputy Manager and leadership team to ensure care visits are delivered safely and consistently. 

• Monitoring the rota to ensure continuity of care and efficient travel planning.

• Supporting the planning of team meetings, events and operational activities.

• Maintaining accurate records and ensuring systems are updated in line with company procedures. 

• Acting as a key point of contact for carers regarding scheduling queries and support

• Work closely with the business owner to meet KPIs and growth targets

Benefits

• Expert training and ongoing CPD opportunities
• 28 days annual leave (including bank holidays)
• Supportive leadership and opportunities to grow your career
• Pension scheme 

Requirements

• A social care qualification
• Experience in domiciliary and social care management
• Great leadership, communication, and organisation skills
• A full UK driving licence and access to a vehicle
• Ability to work flexibly and manage on-call and deliver care where needed

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Cheshire East is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.