Meet the team

Jonathan’s family have worked in the social care sector for nearly 40 years. Prior to Bluebird Care, Jonathan spent most of his career in account management servicing large multinationals within the IT and Telecoms sector. Vanessa is a trained therapist with 15 years of experience in providing health and beauty treatments and managing key accounts. Together they share a passion for quality and for ‘getting things right’ for their customers. Their winning formula has been to care for their customers by caring for their team. Recruiting and retaining the very best people, who possess the gifts of kindness, compassion and selflessness, has been the bedrock of their service.

Jo Osgood, is our Wiltshire South Registered Care Manager is originally from Northern Ireland and moved to Salisbury in 2002. After graduating from Queens University in Belfast, Jo has dedicated 18 years to the care industry.

Having navigated various roles, from casual staff to Care Manager, Jo brings a wealth of hands-on experience and a deep understanding of the sector. Her professional journey reflects her commitment to the well-being of those under her care.

Outside work, Jo is a parent and a pet owner, residing in Salisbury with her husband, two children, two cats, and a lively Dalmatian. Her grounded approach and practical experience make her an invaluable leader for our team.

Jo's professionalism and industry insight ensure continued support for our care at home solution and our customers' well-being.

You won’t be surprised to know that Kerry also joined Bluebird Care as Care Assistant and it was her high standards and professionalism that were noticed and she is now excelling as a Care Supervisor.

Kerry just wants to get things right for our customers so that they get the very best from the service we provide. Although many of our customers require similar things from the service, each and everyone also has unique needs, and it’s those details that Kerry makes sure are just right for you.

Jackie is our Bookkeeper and brings 30 years of experience to Bluebird Care Elmbridge & Runnymede. Joining us in 2016 Jackie is a great support for the team and brings great empathy and a passion for people. 

Deborah started her care journey in Bluebird Care Wiltshire South in June 2020. Coming from a medical administrator and healthcare assistant job, being a care professional was all new to her.

She adapted to this new role very well and still feels very passionate about all of the Bluebird Care customers.

Originally from Scotland Deborah now lives in Bulford with her partner and children, and she plans to relocate to settle in Salisbury soon.

Fundamentally as a peoples person, Deborah works on the basis that you should always treat others the way you would like to be treated yourself - a fantastic quality to have when delivering care to others.

Since joining Bluebird Care Wiltshire South, Deborah has worked her way up from being a care professional, to a team lead, and now to a care coordinator. She finds some days more challenging than others but is extremely proud and passionate about Bluebird Care Wiltshire South, and the high standard of care we deliver.

"Bluebird Care has become my wee family away from home, this I will forever be grateful for during the hard times we all experienced through the pandemic."

Debi is our Marketing Coordinator and brings many years of experience from the advertising, direct marketing and communications industry to continually keep our presence and marketing fresh and relevant. 

Emma has always been in customer-facing services since the age of 18 and her love of meeting people is evident in how she shows up at work everyday. 

Having joined Bluebird Care Wiltshire South in 2022, the professional care market was new to her. She enjoys every minute and feels that this profession ticks all the boxes she has for her dream career. 

"I make a difference in people’s lives, I encourage independence and my new role working in the office means I get to meet all the new customers coming in to create a person-centred approach to all care," says Emma.

Emma lives nearby in Tidworth with her husband and 3 children.