FAQs

Whether you are new to care, or have lots of experience, there are bound to be some questions you still don’t have the answer to. We’ve pulled together some of our most frequently asked questions below.
 

If you have a question that isn’t answered below then please get in touch with Dana our Recruitment Manager on 020 8877 4950 or 07342 883 795 – she started her career with us as a Care Assistant so knows all there is to know about working with us!

Contact us

Wandsworth

5 College Mews Off St Ann's Hill Wandsworth London SW18 2SJ

020 8877 4950
What are the benefits of working for Bluebird Care?

Making a positive difference to someone else’s life brings immense satisfaction. You will be part of a team that is dedicated to the best customer care.

We value our staff because we believe they are the key to delivering top quality services. Bluebird Care offers excellent support and the opportunity to develop a rewarding career in social care. You will receive regular supervision and training and the assurance of working for a reputable company that is proud of its achievements.

What are the main types of job roles at Bluebird Care?

There are a number of job roles at Bluebird Care:

  • Care Assistant and Live-in Care Assistant
  • Mentor / Team Leader
  • Coordinator
  • Supervisor
  • Customer Services Manager
  • Recruitment Manager
  • Registered Manager
  • Administrator

In addition to the above roles, we employ a finance officer and apprentices.

What ongoing training does Bluebird Care UK provide?

All our staff, whether they have previous experience or not, receive full initial training in all aspects of care. 

We are there to support our staff and deliver ongoing training to ensure each member feels confident, valued and supported in their role, enhancing their existing skills and giving them the opportunity to learn new ones. This is supplemented by routine annual refresher training.

Topics include -

  • Dementia and other specific medical conditions such as Multiple Sclerosis, Motor Neurone Disease, Stroke, Parkinson's and end of life care
  • Learning disabilities
  • Mental health
What types of homecare services does Bluebird Care offer?

We support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Each service is tailored to meet each customer’s requirements.

Visits can range from a fortnightly service to once or more daily, right through to overnight or live-in care.

What will be expected of me as a care assistant?

Being part of the Bluebird Care team is rewarding and gives great job satisfaction, but it also demands commitment and professionalism.

To be a Bluebird Care Care Assistant, it is essential you genuinely care for others and have good communication skills, especially when listening to customers. Wanting to find out more and to problem solve are key.

You need to understand what the role of a care assistant entails and be able to follow instructions.

Will I need previous experience of providing care and support?

Our Live In Care Assistants must have at least one year's previous experience in a care position, however, whilst formal previous experience is useful for our Care Assistants, we also count experience gained through family and/or volunteering too.

We provide full and ongoing training.