Meet the team

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123 -125 High Street Sittingbourne Kent ME10 4AQ

01795 422200
Charmaine Grech

Bluebird Care Swale is owned and managed by the Director Charmaine Grech. 

I finished my training as an Occupational Therapist in 1993. I was awarded a scholarship in 1996 by the British Association of Occupational Therapists and continued to pursue my studies to obtain a Bachelor of Philosophy in Occupational Therapy by 1998. I have since had varied experience in the field of physical and mental disability, both in the UK and overseas. My experience in rehabilitation is vast to include trauma and orthopedics, neurology (such as stroke rehabilitation), paediatrics, general medicine and surgery, spinal injuries and terminal care. Throughout my career I have consistently updated my skills in my key clinical areas in order to maintain my continuous professional development. Later on in my career I decided to branch off in medico legal consultancy and I became an expert witness where I prepare reports that analyse and quantify past, present and future care for complex care cases. I have undergone formal training as an expert witness and provide expert evidence for the court. Throughout my career I worked in various healthcare settings, NHS and independent. I have always aspired to run my own domiciliary care agency to be able to bring together my experience and passion in care of the elderly. Bluebird Care provides high quality care at home and I am very privileged to be part of the network. I conquer with their principle of “Good old fashioned service” and I will ensure to continue to provide this high quality care to all our customers. I am also the Chair of the Dementia Action Alliance in Swale. I like to think of our customers as my very own parents or relatives. Only this way can I provide uncompromised, best quality care.


Melinda Street
Head of Care and Support (Acting)

Prior to Bluebird Care, I was employed as a senior care worker in a large residential home for adults with Mental Health issues. I joined Bluebird Care Medway in January 2014 as a care assistant and went on become a care mentor and was awarded Spirit of Bluebird in March 2015.

 In January 2016, I moved over to the Bluebird Care Swale team as a care supervisor as I wanted to progress with my career in the Healthcare sector.

I love my job role. I like being able to provide our customers with the excellent care that I would wish for my own parents and relatives.

Kerry Lowe
Care Supervisor

I have worked in the Care Sector for 32 years in numerous places such as care homes, hospitals, domicilary.  I felt I wanted a change of role but to remain in the care sector as this is what I enjoy doing and feel like I can make a difference every day 

I now work in the Bluebird Care Swale Office as a Care Supervisor where I can have a positive impact on people's lives and contribute to their care but from an office based role.  

Rebecca Glass
Office Administrator

I work in the Bluebird Care Office as Support Supervisor, prior to this I worked as a Care Assistant for Bluebird Care Swale. I opted for a complete career change to become a Care Assistant after nearly 10 years as an office Supervisor. I felt I wanted to give "something back" and a role in this sector gives me that opportunity, and it is so rewarding. 
Working in the office still allows me to support and contribute to the care of our Clients.

Kerry Turner
Support Supervisor

Kerry  joined Bluebird Care as a Care Assistant in February 2016.  She has progressed through our career pathway and gained promotion to Care Mentor in Janaury 2017.  Kerry now also spends 3 days a week in the Office as a Support Supervisor, and supports the out of hours on call Manager as an on call Assistant

Victoria Stanford
Support Supervisor/Care Assistant

I have worked at Bluebird Care as a Care Assistant for just over a year, I now work 3 days a week in the office as a Support Supervisor where I look after Customers.  I really enjoy my role as a Care Assistant, and feel I can carry this over to my role in the Office to support and help our Customers to enaure they receive the care they need.  Recently I have become an on call Manager.


Gemma Cubitt
Support Supervisor/On Call Assistant

I have been a Care Assistant for just over a year.  I enjoy the role as Care Assistant as I am supporting and helping people stay in their own home.

I find the role rewarding and love to put a smile on people's faces, I love to make a difference

I have recently become an On Call Assistant where I support the On Call Manager on the out of hours service.

I now also work in the Office two days a week 

Michael Farrugia
Recruitment Associate

Team leading our recruitment process for new Care Assistants.  He has a wide range of experience, having held previous appointments at Board and Managing Director level in the leisure sector, for rehabilitation and philanthropic interests.
He holds qualifications at distinction level in Commercial Management and Office Administration and, in addition to his work within the private sector, he has worked for a number of years at Senior appointments within the Civil Service.

Ozgur Iplikci
Financial Controller

Ozgur graduated from Canterbury Christ Church University in 2012  having gained a Bachelor of Science degree and combined honour in Business Studies and Human Resources Management

​She joined Bluebird Care (Swale) in August 2014 after gaining experience in private property management with a finance company.

​Ozgur quickly progressed within Bluebird Care and was soon promoted to Financial Controller. She also gained the prestigious award of Employee of the year in 2015.  She is very passionate about her role and having directed her own business previously she understands the complexities and problems involved.  She prides herself in having the ability to perceive situations from both employee and employer perspectives.

Sarah Taylor
Financial Assistant

Sarah joined Bluebird Care (Medway in February 2018 as a new Care Worker.  Whilst working as a Care Worker, she obtained certificates in Dementia Care, Mental Health Care and Common Health Conditions.  She is still working towards her Level 3 NVQ Health and Social Care qualification.  She has also become a Dementia Friend.

Sarah was promoted to Financial Assistant in March 2019, with having previous experience within the banking sector, where she obtained many more banking qualifications.

In her spare time, Sarah enjoys running with her Dad and her friends and a local running group.  She has also run on behalf of  various charities whilst competing in many running competitions.

Shannon Bard
Care Assistant/ I Care Ambassador

I have been a Care Assistant for three months.  I am really enjoying the role, and feel so happy I can make a difference to people's lives.

I have recently become an I Care Ambassador, and look forward to promoting my role and telling people how much I enjoy it

Susan Russell
Care Assistant

I’ve been a care worker with Bluebird for over 4 years, the job fell in my lap but feel that I have found my niche, I find the job thoroughly rewarding and look forward to seeing the people I care for. 

Recently I became an I Care Ambassador, where I attend meetings and events promoting my role as a Care Assistant

Pet Therapy Dog

Hello!  I am Joey, one of Bluebird Care (Swale)’s Pet Therapy Dogs.” I am Roy’s little brother.  I am a cute Lilac French Bulldog, who also likes nothing more than a stroke or a cuddle. I am still a puppy and I love to snuggle up to Roy.  We are both being trained to be Bluebird Care (Swale)’s Pet Therapy Dogs and have already started taking part in our Pet Therapy Sessions.  Eventually, we will both be ready to visit our customers in their own homes to offer them support with lots of cuddles, stroking and even walks if the customer is able to.


Pet Therapy Dog

“Hello!  I am Roy, one of Bluebird Care (Swale)’s Pet Therapy Dogs.”  I am a beautiful black Kane Corso; a large dog with a big soft heart.  I like nothing more than a stroke or a cuddle.  I am still a puppy and I love to snuggle up to Joey.  We are both being trained to be Bluebird Care (Swale)’s Pet Therapy Dogs and have already started taking part in our Pet Therapy Sessions.  Eventually, we will both be ready to visit our customers in their own homes to offer them support with lots of cuddles, stroking and even walks if the customer is able to.

Rebecca Glass
Multiple Sclerosis Champion

I was diagnosed with Multiple Sclerosis in 2018 and have the knowledge and self experience of the condition that I felt I wanted to put to good use, by turning a negative situation into something positive

I volunteered to be the Multiple Sclerosis Champion as I feel I can use my personal knowledge to educate the Carers in Multiple Sclerosis, by giving them an insight into what to expect and how to deal with the condition

Kizzy Hill
Dementia Champion

Kizzy joined Bluebird Care Swale as a Carer in January 2020.  Kizzy has received Carer of the month, and regularly receives Customer praise.  Kizzy assists with pet therapy, and has noe become a Care Champion where she will be specialising in remniscience therapy

Gayle Holmes
PA To The Director

Gayle joined Bluebird Care (Medway) in July 2018 as Office Administrator.  Previously she had been a School Office Manager for 24 years.

In October 2018, having successfully passed her three month probation, Gayle was promoted to the position of PA to the Director, a job that she has really settled into.

As part of her new job, Gayle is totally responsible for the Bluebird Care Beating Isolation Group that meets on the last Friday of every month in a local pub over a meal and a drink.  This group has grown so much in size that Gayle is now introducing Day Trips as well, not just for the Beating Isolation Group, but also for our customers.  Gayle also enjoys being first point of contact for all New Care Enquiries for Bluebird Care (Medway) and is now really getting involved in the marketing of Bluebird Care.

In her spare time, Gayle really enjoys cooking, entertaining, travelling, being with her grandchildren and doing lots of shopping!  She is also a member of the West End Wednesdays Choir.

Amy Edwards
Training Support Supervisor

Amy joined Bluebird Care (Medway) in March 2015 as a Care Assistant.  Her constant good conduct, devotion to customers and committment in her caring role secured her promotion in February 2017 to Care Mentor and just recently, at the end of March 2018, Amy gained a further promotion to Support Supervisor and works in the office for three days per week.

​Amy was shortlisted for a Bluebird Care national award in 2017.  She even went through to the finals having won Carer of the Year for the South East region.  Well done Amy!

From November 2019, Amy's role as Support Supervisor changed to Training Supervisor with her having the sole responsibility for training of new Care Workers in both the Medway area and the Swale area.