At Bluebird Care (Swale) we are committed to providing our customers with the very best care within our customer’s homes. To do this, we believe that our care assistants have to be trained to the highest level.
Our Induction programme is completed by all new members of staff regardless of their experience.
Our induction programme lasts 5 -7 days depending upon our trainees. We are very responsive to our new members of staff and we cover the subjects at a pace and style that suits them. We have a blended approach to learning. This means that our training includes practical sessions, knowledge sessions, videos and a state of the art e-learning platform.
Subjects covered in our induction programme include;
The Care Certificate - we use the The Care Certificate as a basis for our training programme,
* Health & Safety /Fire Safety/Infection Control
* Safeguarding of Vulnerable Adults/ Adults & Children
* Safe Handling Of Medication
* Basic First Aid Awareness
* Moving & Handling ( Theory & Practical)
* Basic Food Hygiene
* Dementia Care and Communication
* End Of Life Care
* Mental Capacity Act
* Record Keeping
* Challenging Behaviour
* Equality & Diversity
* Pressure Area Care
* Continence Care
* Diabetes Awareness
* Epilepsy Awareness
* Covid - 19 Awareness
Mandatory training subjects include; Medication Administration, Moving & Handling People, Safeguarding, Health & Safety and Infection Control, they are required to be completed every year. This ensures our staff are kept up to date with latest policies, procedures and legislation. It also give our management team a chance to check that our staff are working in a safe and appropriate manner and for our staff to provide feedback and ask any questions they may have around the individual subjects.
We also offer one off training sessions such as the Virtual Dementia Tour, which is an immersive experience and gives the trainees and an idea of what it is like to have mid-stage Dementia.
All of our management team receive training in Safeguarding, MCA, Health & Safety and GDPR. Other training our management team receive is often role specific, for example Kerry & Gemma have completed Train the Trainer course’s, so they are qualified to deliver our training sessions. The Co-ordinator has received Roster training from our Franchise Support Centre, so she is trained on our systems. to complete our customers and staff's weekly rotas. We also attend courses such as Oral health, hydration,
Our supervisors and operational team also complete the same training programme as our Care Assistants so they are up to date with relevant skills in order to ensure our customers are provided with the very best care and support.
We source our training from a number of sources. This includes the local NHS teams who and deliver sessions on Peg Feeding training, cough assist training. We also have training externally for tissue viability, catheter care, stoma care, oral health, hydration
We are continuously looking for new and interesting learning for our team who are all as passionate as we are about learning more about their chosen career and providing the very best care and support.