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Southend & Rochford

799 London Road Westcliff-on-Sea SS0 9SY

Kevin and Tracey McCormack
Franchise Owners

Bluebird Care Southend & Rochford, is owned and run by Kevin and Tracey McCormack who bring a wealth of professional care and service experience along with management and organisational expertise to your local area.

Prior to setting up their network of Bluebird Care offices in East London and Essex, Tracey had fifteen years of experience in childcare services along with five years in adult health and social care. Kevin has 30 years of extensive business management experience having been a Director and Managing Director of several large media businesses.

Our vision is to be the very best local provider of quality care whatever the needs or requirements may be. To be able to support any individual or group regardless of circumstances through professionalism and specialist application when needed.

If you wish to contact Tracey or Kevin they are best contactable on email at TraceyMcCormack@bluebirdcare.co.uk or KevinMcCormack@bluebirdcare.co.uk

We aim to give our local community the opportunity to enjoy the highest quality of life and independence through the provision of professional care.

Lucy McCormack & Maryann Cleaver
Live-in Care Team

It is important to us both that we dedicate our full time role's to the management of Live in Care for our customers and our Live in Care assistant's, to ensure this aspect of our business is managed effectively and to the highest of quality standards. 

Live in Care is classed as a significant purchase, and whilst more cost effective than a residential setting the management of each individual Live in Care package requires a lot of time and attention.  If you would like to learn more about how we manage our Live in Care Package's and support our Live in Care assistant’s please navigate to our Live in Care FAQ's under the useful information tab on our website.

Whilst we are both well experienced in this service, we never lose sight of the difference we make in our customer's life’s. Being able to remain safe at home is a dream of many of our customer's and their families.  We work to make that dream a reality, ensuring that the customer is safe, happy and living their life to their full potential in the familiar surroundings of their own home.

Victoria Cleaver
Finance and Accounts Manager

I have been at Bluebird Care since 2014 and I am fortunate to love my job and be a part of an ‘outstanding’ team. My role is more than a “traditional finance” role, which makes it very rewarding role – I get the opportunity to meet customers and employees and it’s amazing feeling knowing that as a team we have made a positive difference to someone’s life and been there to support them – may that be our customers, their families or a Bluebird Care employee.

Kellie Woodcraft
Registered Manager

I joined Bluebird Care in 2017 having worked in care on and off since I was 17 years old.

Since joining the Southend and Rochford team I have worked hard to build good relationships with both staff and customers alike.  This has enable me to match the skills and abilities or the care worker with the needs of the customer, yielding maximum customer and staff satisfaction.

I consistently take part in regular training and I  am currently working towards my QCF / NVQ Level 5 qualification.

As office manager of Bluebird Care Southend and Rochford I oversee the professional and compassionate workings of both the office staff and care staff.

Kirsty Davies
Customer Service Supervisor

I have been working in the care sector for 8 years and have been a member of the Bluebird Care team for almost 5 years. When I joined the company I started as a care assistant and have worked my way up. Firstly as a Senior and then up to the Customer Service Supervisor.

As a Customer Service Supervisor I am the first point of contact for all the customers and any individuals that may be involved in their care. I have gained good knowledge and understanding of my role which has helped me to assess the needs of the customers and advising them on the best way forward.

 

I have been very lucky to complete a number of different training courses. I have completed a Medication Train the Trainer course, first aid course,  Mental Health First Aid course. Safeguarding Vulnerable Adults, and record keeping courses.

I have completed my studies and now hold a NVQ / QCF Level 2 and 3 in Child and Adult Social Care and a Level 4 Diploma in Management.

 

I enjoy being able to support our customers to remain independent in their own home, and also to assist them to access the local community.

I ensure all of our care plans are tailored to the individual and are persona centred throughout.

Megan Clark
Care Co-ordinator

I have worked in the care industry since I was 18. I joined Bluebird Care in March 2017 as a care assistant, progressing to a Senior Care Assistant role.

In February 2019 I joined the office team and became the Care Co Ordinator. During my time with Bluebird Care I have gained my Level 3 NVQ in Health & Social Care.  I have had several training opportunities through Bluebird which has resulted in me becoming a Trainer Trained in Manual Handling, Risk Assessments, Oral Hygiene, Autism Awareness and Parkinson’s Awareness. I am a Mental Health First Aider I am currently studying for my Level 5 NVQ in Health and Social Care management.

Mia Farrar
Lead Care Assistant

I have worked for Blue Bird Care since August 2018 and my role is Lead Care assistant. I am currently studying for my NVQ Level 3. Part of the role of Lead Care assistant is to mentor new members of staff, providing support and guidance whilst they are learning there role.

I first started working in care over 10 years ago when I  started caring for my disabled brother.  I knew that having patience, a caring nature and a passion in life to help others in their day to day needs was what I wanted to do going forward. I find it very satisfying knowing the smallest acts of kindness can really make a difference to people’s lives and live by the phrase "Treat people how you would like to be treated". 

Charlotte Curtis
Lead Care Assistant

My name is Charlotte, I am a Lead Care Assistant at Bluebird Care, I assist our wonderful customers in all aspects of life, from personal care to taking them out for weekly shopping trips and everything in between! I started with Bluebird Care in January 2018 which was my first ever care job! I always thought I could never do care work as I didn't feel the personal care side of things was for me! I'm glad I took the jump, as I've been on some amazing training and the support you receive from the team is outstanding. I feel that since I started working at Bluebird that Care I have found my calling! I love everything about my job (well most of it!) but I really wouldn't be in my job if I didn't enjoy it. My most satisfying part of my job is seeing the customers being as independent as possible within the home and supporting as required! 

Sharon Wuyts
Champion Lead for Communications and Recognition

I joined Bluebird Care in 2019 as a home carer and really enjoyed my job. Every customer that I visited, I treated like they were my Nan or Grandad and got a great buzz out of making them feel positive, happy, comfortable and content, it’s the little things that matter, like, knowing how many sugars they have in their tea/coffee or knowing what they like/dislike in certain foods.  Following a very successful appraisal last year, I was offered a career progression, I knew I wanted to stay with Bluebird Care as in my own experience, I’ve never worked for such a supportive company that really cares about their staff.  I am so happy to announce my new job role is ‘Champion Lead for Communications and Recognition'. My main roles and responsibilities will be to work alongside all care assistants to support, recognise, build and maintain relationships, productivity and engagement. I would like to build a bluebird care community with all our regional carers. We are part of a massive, successful company, we all are spokes on a wheel that thrive to achieve the same outcome! Proving outstanding care to our customers and each other.