About us

If you find yourself unfulfilled with your current job and want to know you’ve made a positive difference each day, a career in care could be for you.

A career in care can provide an amazing and varied career pathway. No two days are the same, and you’ll have the opportunity to meet some amazing people and hear their fascinating stories. You’ll also have the knowledge that because of the vital work you, and the wider Bluebird Care team do, our customers are able to remain safe and happy in their own homes.

At Bluebird Care Newcastle we specialise in working with customers and their families that require care in their own homes. We offer a unique service of personalised care visits from a daily visit to full live-in support. So no matter the need, no matter the amount of care, we are there for as much or as little as they need us.

 

 

Bluebird Care Newcastle

We take great pride in creating a workplace and environment that enables our staff to be able to do what they do best, which is to deliver, safe and outstanding care. Our team of 'Bluebirds' are the heartbeat of our business and we give them the time, support and training to go above and beyond.

We are 1 of 3 home care companys in Newcastle to rated Outstanding by CQC. This is something we are very proud of and is testament to the whole team for their commitment and dedication to living our values every single day.

Our reputation is everything, and although we work with the Newcastle CCG to deliver end of life care, the vast majority of our customers are private paying, who pay us directly. With that comes an enormous responsibility to ensure that we offer a premium, professional and safe service. The key to this success is communication and never over promising and under delivering, while also having a can-do attitude.

Do we get things wrong? Sometimes we do, we would not be human if we didn’t, however, what we expect is ownership and accountability from every member of the team, this will enable us as individuals and a team to assess, monitor and improve.

Not everyone who works in our industry is suited to working for Bluebird Care Newcastle, we have high standards and we don’t except anything less, we work differently to other providers in home care, and this is intentional.

 

How we got here

The catalyst for starting the company in 2011 was on the back of our directors poor personal experience of home care with his grandparents, he made a commitment to be able offer an alternative to the task based, high volume, soulless and poor customer service options that was on offer.

Fast forward nearly 10 years, and through the dedication and hard work of all our staff team, including those who have moved on, we are extremely proud of what we have achieved and the service we provide to our customers. It is up to every one of us to ensure we protect and enhance this reputation, through our actions each and every day, with each care visit, each phone call and every interaction.

 

 

Contact us

Newcastle

Grainger Suite, Dobson House, Regent Centre, Gosforth, Newcastle upon Tyne, NE3 3PF

0191 341 0190

Interested?

If you want a feeling of pride each day, knowing you’ve played a vital role is supporting someone to remain in their own home then be sure to email us or give us a call to start your new career in care today!