Meet the team

Bluebird Care Medway is owned and managed by the Director Charmaine Grech.  

Lorraine joined Bluebird Care Medway in June 2012 as a Community Care Worker and progressed through the company’s career pathway to become a Care Mentor. She then gained promotion in 2015 to Care Supervisor and is currently responsible for all aspects of care concerning our customers. 

Lorraine studied for her role as Care Worker up to NVQ level and gained experience in child protection and Health  & Social Care.

Lorraine’s career base has always been in company business and management, giving her a wealth of knowledge and relative skills to carry out her scope of duties and responsibilities within her role as Care Supervisor.

​Lorraine received an award for long service at our awards night in November 2018.

​Congratulations to Lorraine who, as of 5th February 2017, has been promoted to Deputy Head of Care and Support and further congratulations to Lorraine from May 2019 when she was promoted again to Head of Care and Support.

Ozgur graduated from Canterbury Christ Church University in 2012  having gained a Bachelor of Science degree and combined honour in Business Studies and Human Resources Management

​She joined Bluebird Care (Medway) in August 2014 after gaining experience in private property management with a finance company.

​Ozgur quickly progressed within Bluebird Care and was soon promoted to Financial Controller. She also gained the prestigious award of Employee of the year in 2015.  She is very passionate about her role and having directed her own business previously she understands the complexities and problems involved.  She prides herself in having the ability to perceive situations from both employee and employer perspectives.

I joined Bluebird Care in the February of 2019 but was also working as a teaching assistant supporting special educational needs children and a short time later, I became a mentor and an on-call assistant. I was a Deputy Nursery manager for a Sure start centre in Parkwood, Maidstone and I was the designated Safeguarding Lead, so my role would involve going to child protection meetings and working with all agencies.

During the Covid times, I joined the office on a temporary basis in July 2020 but by Oct 2020 I was offered a permanent position 3 days a week as the customer support supervisor. By January 2021, I was offered a full-time position and I loved this part of my role.

I had the opportunity to work with the Swale office as a support of Deputy Head of Care until December 21. IN January 2022 I moved my position and become the financial assistant to the financial controller. In the past I used to do payroll and was a personal assistant. I have a gained a lot of knowledge in most roles now within the company and am still enjoying my job very much.

Outside of work, I love spending time with my family, particularly my Granddaughter, we go swimming and for days out,  I like walking, doing quizzes and like true life crimes and documentaries.

Catherine actually started working for Bluebird Care (Medway) as a Care Assistant in 2014.  Last year in February 2018, she was promoted to be Care Co-ordinator, although she still enjoys being a Carer whenever she is needed. 

She recently organised a Dementia Friendly Musical Evening for Bluebird Care (Medway and Swale) and raised  over £900 for the Alzheimer's Association.  

She is the very proud mother of six year old Daisy and together they are are part of the The West End Wednesdays Singers and the Three Towns Theatre Company. 

In her spare time, she enjoys cooking, visiting the theatre and shopping!

Amy joined Bluebird Care (Medway) in March 2015 as a Care Assistant.  Her constant good conduct, devotion to customers and committment in her caring role secured her promotion in February 2017 to Care Mentor and just recently, at the end of March 2018, Amy gained a further promotion to Support Supervisor and works in the office for three days per week.

​Amy was shortlisted for a Bluebird Care national award in 2017.  She even went through to the finals having won Carer of the Year for the South East region.  Well done Amy!

From November 2019, Amy's role as Support Supervisor changed to Training Supervisor with her having the sole responsibility for training of new Care Workers in both the Medway area and the Swale area.

Lynsey has worked within the care sector since 2004 in various settings including care homes, a school, a private care job and community care. She changed from her previous career so that she could do a job that helps people and would be rewarding.

She stated that:

'I love my job and enjoy the variety, as of course everyone is unique!'

​Lynsey gained her NVQ level 2 in Health and Social Care in 2007 and Level 3 Diploma in Health and Social Care in 2015. She is also a qualified teaching assistant and school support worker, fully trained in child protection.
​In October 2016 she was promoted to to the role of Care Mentor which she really enjoys, supporting new employess and her Bluebird Care colleagues.

​Lynsey gained another promotion in March 2017 to Support Supervisor and assists in the office one day per week where the main responsibility in her role is quality compliance.

In October, Lynsey also became one of our Care Champions and she is responsible for Dementia.

I have worked for Bluebird for the last 6 years  I enjoy my job very much, I take it very seriously. You meet lots of interesting people , young and old, serious and funny,  I try to make their lives a little easier and brighten up their day.  I enjoy caring for people that can't care for themselves .We take care of them in their own homes. We have people with special needs, and some are end of life. 

No job is too much, we shop, we mop, and special needs are also taken care of. Their families can rely on and trust Bluebird Carers,  I am happy to be one of the team and we all work well together and can rely on each other to give the best care.

As well as a carer, I am a Care Ambassador for Bluebird Care (Medway) and I was Carer of the Year in 2019.

I enjoy passing on my knowledge to younger carers and would highly recommend working as a Carer for Bluebird Care (Medway).

Jade started working for Bluebird is 2018 as a care assistant, in 2022 joined the Bluebird Care Office Staff Team as a Support Supervisor for recruitment, after a short while she moved on to existing customers her main responsibilities are completing customer reviews, over seeing any customers issues or concerns and updating existing customers care plans. Jade is also a on call manager. working alongside her colleague lisa, Jades office days are Wednesday & Friday. Previously Jade worked in an nursey for young children, outside work Jade Loves spending time with her family she is very close with her dad and has 2 young children that keep her very busy.

I joined Bluebird Care(Medway) back in July 2021 as a Care Assistant many years ago I worked in care homes. I came into the office in July 2022 to join a team of other Support Supervisors. I hold an NVQ Level 2, 3 and recently completed Level 4 in Health and Social Care. Outside of work I enjoy spending time with my family I have 2 older boys, my friends socialising and shopping. Caring is my passion and is the most rewarding job!

I have worked for Bluebird Care since 2017.

I love my job, caring for those that need extra assistance or for those that just like a friendly chat.

It's the most rewarding job, just to see people's smiles and gratitude for the smallest of things we do.