Lucy has extensive experience in the care sector having worked in residential care homes before joining Bluebird Care (Holywood) as a Care Worker. Her performances saw her promoted to Supervisor and then Care Co-ordinator. Lucy is now undertaking her Level 5 Diploma in Leadership for Health & Social Care Services (Adults' Management).
In her role as Care Manager (Acting) she is responsible for the ethical running of Bluebird Care (Holywood), a role which ensures that the interests and wellbeing of all customers and staff are met. She manages the day to day running of effective care service delivery.
Lucy ensures all customers receive bespoke care packages designed to meet their individual care and support needs.
She is responsible for ensuring the service is well led, safe, effective, and responsive and meets the fundamental standards within the RQIA regulatory framework.