Jane Perry has owned the Bluebird Care Glasgow South franchise along with her husband John since 2012 and is still as passionate about delivering the best bespoke, quality care service now, as she was back then!
Jane knows her business inside and out and has done everything from caring, to co-ordinating. Through her main role as Company Director for both franchises, Jane oversees both the Edinburgh & Glasgow offices, ensuring that the interests and wellbeing of all of the customers and staff are met and that both businesses run smoothly and effectively.
Since coming into the care sector back in 2007, I have seen many, many changes, both positive and others not so. For us and the sector as whole, the biggest challenge is recruitment of quality staff, who share the same desire and hunger to deliver the type of care they would want for their families and loved ones. We all want a quality care service, with the best people possible for a fair price and that is what I feel we deliver day after day. We have a wonderfully diverse, dedicated team of well trained people, some of whom have been with us from the start of our care journey, all sharing the same drive and passion to deliver a care service that they are proud of. I take a huge amount of pride and satisfaction at what we have achieved so far in terms of the awards and accolades, but far from resting on our laurels, our aim is to continue to improve where we can, invest in innovation, attract the very best people possible and be the first name people think of when it comes to needing a quality care at home service for either themselves, or a loved one.
I have 10 years’ experience in the care at home sector, all of which have been with Bluebird Care Edinburgh. I have been lucky to have been able to grow and develop my skills, during this time, from a care coordinator to my current role. As Head of People it allows me to work with a great team across Edinburgh, Glasgow and now Ayrshire, to ensure that we recruit, induct and support amazing care staff. I am passionate about training, career development, supporting our employees and creating a positive working environment for all. As part of the management team, I am in a privileged position to be able to shape the way of the future for our customers and employees.
Outside of work, I am mum to Edith who keeps me on my toes but teaches me a lot about myself and the world. I have a wonderful husband Neil, who makes me laugh daily and reminds me that I can achieve whatever I set I mind to. I love to keep fit and still use my personal training days to help others, achieve their goals.
I have been involved within the recruitment industry for over 30 years at various levels throughout my career, being REC accredited and part CIPD qualified. I truly understand the importance of listening, engaging and delivering for prospective candidates, having latterly worked for a large health organisation managing a large area, ensuring medication reached vulnerable people in the community.
This enthused me to move into a care role that would utilise my skills and add value to the Bluebird Care family ethos; the feeling I get when providing a dedicated and caring individual from initial contact through to first day induction …. Is “Brill”
My career background initially was always secretarial. When my children were small I wanted something that would give me to flexibility to enable me to work from home, so I started a small ironing business with a few clients. As my children moved onto High school I felt the time was right to re-evaluate my career and see what my next challenge would be!
Around about the same time, my mother had been receiving care at home and I was taken with the way the carers dealt with and interacted (or not) with her and the whole thing struck a chord with me. The whole concept of looking after others, less fortunate than myself, in the comfort of their own home really appealed to me so I did some research on the sector. Upon reading, it made me want to make this my new profession as I felt I would be good fit for any good organisation willing to take a chance on someone who never did this type of thing before, but someone who had a good heart and was keen to learn.
I applied to Bluebird Care Edinburgh, as I’d heard great things about them, was interviewed and offered a role which I readily accepted. I really enjoyed the initial week induction training and felt I was ready to start my new career as a Care Assistant.Being a Carer really made me feel that I was making a difference, I loved going into my Customers houses and making a difference to their daily lives.It made me realise that even the little things meant such a lot to them. My role gave me such a feeling of job satisfaction that I have made a difference to people lives.
I have been with Bluebird Care for 5 years now and have really enjoyed it all. I am very keen to progress my career and when a position became available working as the Recruitment Resourcer, I jumped at the chance to further enhance my care sector experience. I loved seeing how the new staff progressed, from my initial contact through to the delivery of care and some of the wonderful comments from both colleagues and customers alike.
I have a passion for learning and developing people within the workforce and overall care sector and I am proud to say that my new role as People Development & Engagement Officer has re-invigorated me and I am thoroughly enjoying this new role within Bluebird Care as I still feel that I can make a difference, but just in a different area.
I started off my Career working in a lawyers when I left school but found this very boring. I then moved onto the Examinations Department within the National Board of Nursing and Midwifery for Scotland which I found very interesting when meeting with all the Health Care staff who put together the exam papers. I wanted to travel so worked in Australia for a year. When I returned I wanted to move into nursing and worked as an auxiliary for a couple of years. I was then offered a position to help run and build up a cleaning business which I jumped at as this was the challenge I was looking for.
After 20 years we had built this to a National Company employing more than 1000 staff and ended up as Director of Finance and Administration. I found there was no longer a challenge for me then decided to set up my own cleaning business, this quickly turned into more of a care role as I ended up helping the older Customers with personal care as well as their cleaning. I enjoyed helping others less fortunate and able than myself and went to work with the disabled as a support worker – empowering them to improve and enjoy life, while doing this I worked as a Supervisor for a Care at home company which I also found I had so much job satisfaction from helping others.
It was after this I moved to Bluebird Care in 2011 . I have had varied roles within the company enjoying each of them. I left my full time job to become a Mum in 2013 but did not want to stop working with Bluebird Care so I returned part time in their accounts department and love my job and the company I work with. I love a challenge and making improvements where I can but the best part of working for Bluebird Care is when you think you have had a bad day then you speak to one of our Customers who are so thankful for the little things in life that our Carers do for them – this makes any bad day simply fade away.
There is nothing more enjoyable than having job satisfaction knowing you made a difference to someone’s life sometimes by simply having a chat with them.
Bluebird Care Glasgow South Care Practitioners are the most important people in our business, after all it is they who deliver the care to you or your loved one at every visit. They change lives for the better, by making a positive difference each and ebery day.
All of our Care Practitioners are directly employed by us at Bluebird Care Glasgow South. We are responsible for all their professional training and development, holiday, sick pay and professional insurances.
Over and above our legal obligations to them, we recognise and value them through various additional benefits such as, Long Serving Staff awards, Employee of the Month awards, Birthday gifts and many more.
For us it's simple...'Happy Staff = Happy Customers.'
John is the Co-Director and ‘other half’ of Jane & John, and is normally the first person you would speak with if you’re looking for any information on a care at home package for yourself or a loved one. Having been involved in various sales and customer service roles prior to joining Bluebird Care, John is best placed to guide you through the care journey, answer any questions you may have and advise where required.
John’s interests outside Bluebird Care are football, golf, and being a ‘Papa’ for his granddaughter Eva on Fridays.
John has 26 years of experience in the Care Sector (having started as a Support Worker), and prior to joining us, he worked for Bluebird Care on a National level, covering Scotland, Northern Ireland and the North of England. He joined us loves the challenge of growing a high quality business, and he recognises the quality in what we do.
Outside work, John enjoys live music, is an avid Middlesbrough FC supporter, and reads a huge number of books. In 2019, he spent 8 months in the North of India doing voluntary work, and he still has an involvement in the "Street Schools" project he launched there. He is passionate about helping others, and that is one of the reasons we have him here at Bluebird Care!
My name is Lynsey Donaghy and I am the Customer Care Manager at Bluebird Care Glasgow South. I was interested in working in care sector from an early age and I studied Adult nursing at University; this confirmed my passion was to work within the Care Sector.
I joined Bluebird Care in February 2015 and took up the role as Supervisor. Having years of working experience within the Care sector, I wanted to broaden my learning and take on something new and challenging. I excelled in my Supervisory Role and applied for the position of Registered Manager in June 2015; I was offered the role and I immediately accepted. This had been my dream, to work my way up in the sector, pass on my knowledge and to manage my own team.
After almost 5 years in my role, I took some time out to have my first child, a beautiful boy. I then thought, with my new mummy brain, to take the plunge and move on from Bluebird Care and try something else. It became clear to me very quickly, that the "grass was certainly not greener" and that I had made the wrong move.
Again, I was so fortunate, that an opportunity came up within Bluebird care Glasgow South as the Customer Care Manager and now I am back where I belong. Having worked with Bluebird Care for the majority of the last 6 years, I am so glad to be back and I am delighted to be back doing something I truly love. Bluebird Care is more to me than a job, its my life and my second family. Outside work, I enjoy spending time with my family. I am a mum of one and also a devoted wife. Hobby-wise, I enjoy skiing, baking and being outdoors.
I live in a small village just outside Stirling. I live there with my partner and my 3 children, 2 boys, 1 girl and our little fur baby. We are a very close family and are always there to support each other. My family are very proud of my achievements and always support each other to follow our dreams.
My spare time is completely devoted to my family and always do things as a family for example: - shopping, cinema, family meals or just a walk round the farms in the village with our fur baby Holly. I have worked in the care sector since leaving school at 16 whilst taking sometime out to look after my 3 children.
Since moving from Ayrshire to Stirling 15 years ago I worked as a care assistant in a care home whilst there I gained my SVQ level 2 and 3 in health and social care and gained promotion to nursing assistant in the 11 years I was there. I then moved companies to another care home where I was there for 3 1/2 years before joining Bluebird Care.
In my time there I was a senior care assistant caring for the elderly with advanced dementia and was dementia champion for the care home. I also took part in the quality forum carrying out audits to improve the care for the people we were caring for. I also gained my PDA in health and social care whilst there. I decided recently that I was in a position to further my career and look for new challenges now my kids were older. After a lot of research, I decided to apply for Bluebird Care as I was impressed with their reputation, care inspectorate grades and the services they provided to customers. Since Joining the team I know I made the right decision, and I am honoured to be part of the team.
I stated my care career in 2010 when I enrolled in my nursing degree at Napier university. It was a job I never thought I could do but once I completed my first day I was hooked. I love the feeling that caring for someone makes a huge difference to their life and the smallest things that makes my job all the worthwhile.
I left university in 2013 and went straight into my role as care coordinator with Allied and I learned a lot from them, I stayed 1 year which is when I was offered a fantastic opportunity for a coordinator post in East Lothian. I left 2017 once my little boy arrived and then my little girl and became a stay-at-home mum which was fantastic being able to be home for them but I missed my work.
Then one day the opportunity to work weekends for bluebird came up and I jumped at the chance to be able to be home for my children and to work in a job I love. Working with bluebird has opened my eyes that there is a care company out there that truly value their customers and staff as it feels like I am part off a family which makes all the difference.
I graduated in 2015, achieving a 2:1 Business with Tourism degree from the Northumbria University Business School. I spent two months in Hong Kong working at a PR and advertising firm during my second year summer holidays, and I also achieved a First in the Undergraduate Consultancy Project which focused on marketing for the National Dyspraxia Foundation.
I moved to Edinburgh in 2016 and got married in 2018. Moving to Edinburgh was the official start of my career and dare I say the start of “adulting”. My first role was working in the travel industry and supporting the city breaks team, here I established my business support experience and copywriting for both physical and digital. Though my interests are within travel, I felt I needed to broaden my horizon and move on to develop my skills elsewhere. After this, I worked at a wine merchants as Sales Support, here I was learning a completely new product and supporting sales teams on the field and in the office. Although an exciting role to have, I felt a great desire to give back to the community which is completely different to my past leisure and hospitality industry experience.
The perfect timing arrived when I came across the job advert for a Business Support at Bluebird Care. I am very grateful to have started this role especially in the Covid-19 pandemic, to help and support Bluebird Care in these times and see my colleagues work so hard is inspiring. I am learning more about the care industry and I am grateful for the opportunity to put my social media and copywriting skills to the test too!
I have had various roles throughout my career, I previously worked within the care industry as a carer when my two daughters were very young. I left this role to move from a small town in the Scottish borders to Edinburgh where I took on a job in the courier industry. I initially spent 5 years with the first company and then moved to my previous role where I spent the next 10. I loved logistics as it was like solving a puzzle; getting items from A to B without delay. Daily dealings with customers, government agencies and various logistic providers has given me the transferable communication skills to deal at ease with a range of people confidently.
I took on numerous roles within that company during my time there, I found the most interesting and best suited to me was working with accounts.
I want to continue and further my career in accounts and feel my new role as Accounts Assistant at Bluebird Care will help develop my existing skillset and challenge me.
My name is Robbie and I am a sprightly 11 year old cross Labrador / Deerhound.
I have been installed as the Chief Happiness Officer within Bluebird Care Glasgow South;
Not really sure about my role within the business, but it seems that everyone is pleased to see me, which make me very happy!
I get spoiled to bits by the staff, taken for nice walks, get extremely well fed (including the odd sneaky snack), get well petted, the odd scratch behind my floppy ears and sleep for as long as I want.
This has to be the best job ever!
My name is Fiona Buchanan and I am the coordinator here at Bluebird Care Glasgow South. This is my second time working for the company, I returned at the end of last year as I missed the dynamics of how Bluebird Care work and the appreciation shown to all the staff members regardless of your role. At Bluebird Care I feel part of a friendly approachable team. I have worked in the care industry since I was 19 years old and have had experience working with a few different care companies however Bluebird Care always stood out for me. I have also worked in different roles within the care sector and feel that my skills are best suited to being the coordinator role, where I feel I make a positivedifference each and every day.