My journey with Bluebird Care started when my Father was diagnosed with Alzheimer’s. I was working as a Senior Social worker for Essex County Council and thought it would be a simple task to find a quality care company to support both my father and mother at our family home in Tendring. Unfortunately, this was not the case and proved to be a very difficult task.
During my search for a company that cared for its customers and shared my values I found Bluebird Care, however its services were not provided in the Tendring area. My experience and difficulty with finding the right provider made me realise how significantly I wanted to make a positive difference in the community to help and support people in their own homes and deliver the quality of care they deserve.
In March 2010 Bluebird Care Colchester & Tendring first opened its offices in Wivenhoe providing care across the Tendring and Colchester areas. Since 2010 the company has grown vastly and is continuing to do so, now providing care throughout North East Essex. We are committed to our customers and our staff, many of which have been with us from the beginning.
“Would this be what I would want for my family?” This question is something that is imbedded in our team’s values and drives them to provide the best possible care to our customers. Our mission statement since the first day has been “we aim to set standards of excellence and innovation for the care we provide our customers and for the training and support we give to our staff” and this still remains at the heart of the business.
If you would like to speak to me about home care please do not hesitate to get in touch.
I have 20 years experience in the Health and Social Care Sector - although I have known the industry from a young age. My mother introduced me to the Care industry and I grew up around the sector.
Prior to coming to Bluebird Care, I built my career by becoming an Office Manager for a different Care provider and within this role I supported the day to day management of the business. In 2010 I then progressed to become a Care Manager.
I have worked at Bluebird Care since its Tendring offices opened as the registered Care Manager. I am now the registered Care Manager for both the Colchester and Tendring, and Braintree and Uttlesford offices and has completed my Level 4 Diploma in Management and Leadership in Health and Social Care.
In 2020 I became our Registered Operations Manager and will be working towards an Operations Departmental Manager qualification.
I qualified as an Adult Nurse in 1984, and Paediatric Nurse in 1986. Later in my career I completed an additional course in 1991 in Intensive Care Nursing of Children. Since qualifying in 1984 I have worked in Great Ormond Street Hospital, and various children’s hospitals across the country, as well as adult intensive care units, child intensive care units, and A&E departments in fast paced hospitals, and on specialist wards such as the coronary care wards, and spinal surgery wards.
The highlight of my Nursing Career before moving to the private sector was the year, I spent in Australia working in Adult and Children Intensive Care Units. One of the best things about working as a Nurse is the ability to travel and help people all over the world, and experience different medical techniques and standards in different areas of the world.
In 2014 I left NHS nursing for the private sector and joined Bluebird Care in 2017 as the Clinical Lead. The 35+ years in Nursing across various specialities enables me to provide specialist and on-going training to our Care team in Clinical activities, and work alongside the Supervisors to support Customers with complex care needs to stay within their home.
I have three children, my youngest is training to be a doctor and my two daughters also work at Bluebird Care in different roles. It’s been lovely to watch them grow into kind and compassionate people that have the same passion for high quality Care that I have.
I qualified as a Psychiatric Nurse over 20 years ago and have a range of experience working within the NHS in various psychiatric Care Settings including secure units in hospitals. Prior to joining Bluebird Care, I worked as a Community Psychiatric Nurse as part of the NHS team.
I transferred to the private Sector and joined Bluebird Care in April 2019. As part of my current role, I help new customers learn more about Bluebird Care and the type of Care and support we can provide for their mental health needs, and support the Supervisors in building a bespoke Care Plan to match the customers’ needs, lifestyle and ultimately help them remain independent within their own home. As part of this, I provide bespoke training to staff to educate them on mental health needs as well as to structure support for staff to help build their internal resilience and understand how to improve their own mental wellbeing.
I started my career in Care just over 18 years ago as a Care Assistant in a residential home; I was introduced to Care when I had my first baby, and was looking for a flexible role that could make a difference but also fit around my new family life. Members of my family already worked in Care, so I knew that it was something I wanted to try.
20 years later and I love the difference that you can make to people's live in the community. I am thankful for the qualifications and knowledge I have gained over the past 18 years' in different care settings, and I'm pleased to be able to pass on that knowledge and support our Care team to be the best they can be for our customers in the community.
I have two children of my own, and my youngest is so proud of what we do and the difference that we make, that she hopes to grow up one day to be a Care Assistant herself. I love how much the Care team and my own career has inspired her, and I hope to inspire more people to get involved in the Care industry; there really is nothing quite like the feeling you get when you're helping someone, and knowing because of you they can remain independent in their own home in the community.
With my current role, I support the Care team to continue reaching and exceeding the high standards of Care we provide at Bluebird Care. I create meaningful and educational training content to inform and support the Care team's understanding of their roles, and equip them with the tools they need to be prepared for any situation that they could face in the community.
My first introduction to the Care sector was over 20 years ago when I began working in the office at a small business. 2 weeks into starting, my manager asked me to train as a Care Assistant and my passion for Care grew from there. I learnt how to support customers in their own homes in the community and loved the idea of customers staying independent in their own homes, so for the past 20 years have always worked in Community Care settings. As it was a small business I trained in all aspects of Care and Care Management, including attending meetings with local councils and professionals. Prior to working in Care, I worked at the Ministry of Defence in Whitehall as an Office Manager.
I joined Bluebird Care in 2013 when the Tendring office opened and have worked as part of the admin team for the past 7 years. I really enjoy supporting the care team and our customers with their queries and working closely with Management on maintaining our high standards across not only the services but the back-office administration in line with CQC standards.
I started my career in Care in 2011 and loved every minute of my first shift. I couldn’t wait to get back out and do another days work. At the beginning of my career, I worked closely with customers living with Dementia and also had experience with End of Life Care. These two areas became very important to me and I really loved working with and supporting customers in this area.
In 2014 I joined the Bluebird Care team as a Care Assistant, and shortly afterwards completed my Level 3 Diploma in Health and Social Care. During the time I was studying for this, I was promoted to Senior Carer, and was promoted again in 2016 to Supervisor.
In my Supervisor role, I help new customers learn more about Bluebird Care and the type of Care and support we can provide, identify their needs and build a bespoke Care Plan to match the customers’ needs, lifestyle and ultimately help them remain independent within their own home. I then provide on-going support for the customers to adapt their Care Plans to suit their changing needs and organise additional support from local professionals as and when required. Part of my role is to also support the staff in the community and help them build up their confidence.
In 2018 I completed my Level 5 Diploma in Leadership for Health and Social Care, and I’m looking forward to continuing to support the local community to help customers stay independent and staff to maintain the high quality service we are so proud to provide.
Since Mid 2020 I have been on maternity leave since the birth of my first child, however I am very much looking forward to returning in January!
I have been working in the care industry since 2001. I started as a carer then went on to hold the on call phone - this led me to become a supervisor working out in the community doing risk assessments, reviews etc.
I now work as a Co-Ordinator and I have been coordinating for approximately 10 years.
I came to work at bluebird care in April 2018 but before coming into the care sector I was a train driver in London since the age of 21 years old.
Chris has 30 years experience within the care industry working with the elderly and adults with learning disabilities and autism.
Chris has been with the Bluebird Care team since its offices opened and is responsible for the logistics in running the domiciliary care services for Colchester & Tendring, working closely with Chloe.
Chloe has worked at Bluebird Care for many years providing support for the Colchester and Tendring office. Chloe is now our Finance Administrator. She has a diploma in administration and has successfully completed her NVQ level 2 in Business Administration and a Level 3 NVQ in Leadership and Management.
I graduated university in 2016 with a degree in Business Management and joined Bluebird Care in 2018 after a short stint in the financial industry. At University I studied HR and completed a placement at a prestigious FMCC company within their Graduate Recruitment and HR department.
I started at Bluebird Care as the Recruitment Manager and a trained Care Assistant at Bluebird Care in 2018. My focus was to support the team in resourcing and matching high quality, compassionate and talented Care Assistants with our growing customer base, by tailoring a bespoke recruitment process to meet the specific needs to each customer. My Care Assistant training allowed me to understand the specific nature of the role and how to deliver practical and quality Care Assistants where the business needs them most.
I moved on to from Recruitment to Marketing and PR in February 2021. Which includes the content creation for the branch Instagram (dedicated to the lovely Bertie, our Office dog) and our other Social Media pages. We have a great relationship with local businesses and often run collaborations and outreach marketing in the local news and I am predominantly responsible for these relationships alongside our Dementia Champion Rob, who also works alongside and educates local businesses.
I feel very fortunate to have found such a positive and supportive team to start my career, and I have been even luckier to find the Care sector so early on in my career. Care is like no other industry I have experienced, and the support, passion and commitment to provide a high-quality service is very close to the hearts of everyone who works at Bluebird Care.
Robert has spent many years in sales and marketing of medical devices in the fields of anesthesia, urology, general surgery and dialysis. This has included sales training in Europe, Scandinavia, Japan, Australia and America.
This culminated in the design and development of a product which has been used to diagnose peripheral vascular disease.
Robert has brought his skills in sales, marketing, recruitment, advertising and publicity to the Bluebird Care offices in Colchester, Tendring, Braintree and Uttlesford.
I am the resident office dog at Bluebird Care Colchester, Tendring, Braintree & Uttlesford. I regularly pop by to see how everyone is, and make sure their bins are nice and clean. I love back scratches and being made a fuss of when I come to see what the team are busy doing at their desks.
You can usually find me catching some rays by the window and having a snooze when I'm not on duty checking out the bins, or helping the team with their jobs. My favourite thing to do is rest my chin on our coordinators arm whilst she's working
I joined Bluebird Care in February 2021.
I have been working at the Care Coordinator at Colchester & Tendring since March 2020.