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Colchester & Tendring

4 Lanswood Park Broomfield Road Elmstead Market Essex England CO7 7FD

Melvyn Plum
Director

My journey with Bluebird Care started when my Father was diagnosed with Alzheimer’s. I was working as a Senior Social worker for Essex County Council and thought it would be a simple task to find a quality care company to support both my father and mother at our family home in Tendring. Unfortunately, this was not the case and proved to be a very difficult task.

During my search for a company that cared for its customers and shared my values I found Bluebird Care, however its services were not provided in the Tendring area. My experience and difficulty with finding the right provider made me realise how significantly I wanted to make a positive difference in the community to help and support people in their own homes and deliver the quality of care they deserve.

In March 2010 Bluebird Care Colchester & Tendring first opened its offices in Wivenhoe providing care across the Tendring and Colchester areas. Since 2010 the company has grown vastly and is continuing to do so, now providing care throughout North East Essex. We are committed to our customers and our staff, many of which have been with us from the beginning.

 “Would this be what I would want for my family?” This question is something that is imbedded in our team’s values and drives them to provide the best possible care to our customers. Our mission statement since the first day has been “we aim to set standards of excellence and innovation for the care we provide our customers and for the training and support we give to our staff” and this still remains at the heart of the business.

If you would like to speak to me about home care please do not hesitate to get in touch.

Krissy Rice
Registered Operations Manager

I have 20 years experience in the Health and Social Care Sector - although I have known the industry from a young age. My mother introduced me to the Care industry and I grew up around the sector. 
 

Prior to coming to Bluebird Care, I built my career by becoming an Office Manager for a different Care provider and within this role I supported the day to day management of the business. In 2010 I then progressed to become a Care Manager.

 

I have worked at Bluebird Care since its Tendring offices opened as the registered Care Manager. I am now the registered Care Manager for both the Colchester and Tendring, and Braintree and Uttlesford offices and has completed my Level 4 Diploma in Management and Leadership in Health and Social Care. 

 

In 2020 I became our Registered Operations Manager and will be working towards an Operations Departmental Manager qualification. 

Sandra Young
Clinical Lead Nurse

I qualified as an Adult Nurse in 1984, and Paediatric Nurse in 1986. Later in my career I completed an additional course in 1991 in Intensive Care Nursing of Children. Since qualifying in 1984 I have worked in Great Ormond Street Hospital, and various children’s hospitals across the country, as well as adult intensive care units, child intensive care units, and A&E departments in fast paced hospitals, and on specialist wards such as the coronary care wards, and spinal surgery wards.

 

The highlight of my Nursing Career before moving to the private sector was the year, I spent in Australia working in Adult and Children Intensive Care Units. One of the best things about working as a Nurse is the ability to travel and help people all over the world, and experience different medical techniques and standards in different areas of the world.

 

In 2014 I left NHS nursing for the private sector and joined Bluebird Care in 2017 as the Clinical Lead. The 35+ years in Nursing across various specialities enables me to provide specialist and on-going training to our Care team in Clinical activities, and work alongside the Supervisors to support Customers with complex care needs to stay within their home.

 

I have three children, my youngest is training to be a doctor and my two daughters also work at Bluebird Care in different roles. It’s been lovely to watch them grow into kind and compassionate people that have the same passion for high quality Care that I have.

Nicola Christy
Community Psychiatric Nurse

I qualified as a Psychiatric Nurse over 20 years ago and have a range of experience working within the NHS in various psychiatric Care Settings including secure units in hospitals. Prior to joining Bluebird Care, I worked as a Community Psychiatric Nurse as part of the NHS team.

 

I transferred to the private Sector and joined Bluebird Care in April 2019. As part of my current role, I help new customers learn more about Bluebird Care and the type of Care and support we can provide for their mental health needs, and support the Supervisors in building a bespoke Care Plan to match the customers’ needs, lifestyle and ultimately help them remain independent within their own home. As part of this, I provide bespoke training to staff to educate them on mental health needs as well as to structure support for staff to help build their internal resilience and understand how to improve their own mental wellbeing.

Sue Brown
Training and Development Manager

I started my career in Care just over 18 years ago as a Care Assistant in a residential home; I was introduced to Care when I had my first baby, and was looking for a flexible role that could make a difference but also fit around my new family life. Members of my family already worked in Care, so I knew that it was something I wanted to try.

 

20 years later and I love the difference that you can make to people's live in the community. I am thankful for the qualifications and knowledge I have gained over the past 18 years' in different care settings, and I'm pleased to be able to pass on that knowledge and support our Care team to be the best they can be for our customers in the community.

 

I have two children of my own, and my youngest is so proud of what we do and the difference that we make, that she hopes to grow up one day to be a Care Assistant herself. I love how much the Care team and my own career has inspired her, and I hope to inspire more people to get involved in the Care industry; there really is nothing quite like the feeling you get when you're helping someone, and knowing because of you they can remain independent in their own home in the community. 

 

With my current role, I support the Care team to continue reaching and exceeding the high standards of Care we provide at Bluebird Care. I create meaningful and educational training content to inform and support the Care team's understanding of their roles, and equip them with the tools they need to be prepared for any situation that they could face in the community.

Caroline Kevan
HR Administrator

My first introduction to the Care sector was over 20 years ago when I began working in the office at a small business. 2 weeks into starting, my manager asked me to train as a Care Assistant and my passion for Care grew from there. I learnt how to support customers in their own homes in the community and loved the idea of customers staying independent in their own homes, so for the past 20 years have always worked in Community Care settings. As it was a small business I trained in all aspects of Care and Care Management, including attending meetings with local councils and professionals. Prior to working in Care, I worked at the Ministry of Defence in Whitehall as an Office Manager.

 

I joined Bluebird Care in 2013 when the Tendring office opened and have worked as part of the admin team for the past 7 years. I really enjoy supporting the care team and our customers with their queries and working closely with Management on maintaining our high standards across not only the services but the back-office administration in line with CQC standards.

Kimberley Mace
Supervisor

I started my career in Care in 2011 and loved every minute of my first shift. I couldn’t wait to get back out and do another days work. At the beginning of my career, I worked closely with customers living with Dementia and also had experience with End of Life Care. These two areas became very important to me and I really loved working with and supporting customers in this area.

In 2014 I joined the Bluebird Care team as a Care Assistant, and shortly afterwards completed my Level 3 Diploma in Health and Social Care. During the time I was studying for this, I was promoted to Senior Carer, and was promoted again in 2016 to Supervisor.

In my Supervisor role, I help new customers learn more about Bluebird Care and the type of Care and support we can provide, identify their needs and build a bespoke Care Plan to match the customers’ needs, lifestyle and ultimately help them remain independent within their own home. I then provide on-going support for the customers to adapt their Care Plans to suit their changing needs and organise additional support from local professionals as and when required. Part of my role is to also support the staff in the community and help them build up their confidence.

In 2018 I completed my Level 5 Diploma in Leadership for Health and Social Care, and I’m looking forward to continuing to support the local community to help customers stay independent and staff to maintain the high quality service we are so proud to provide.

Since Mid 2020 I have been on maternity leave since the birth of my first child, however I am very much looking forward to returning in January!

Joy Bradley
Supervisor

I have been working in the care industry since 2001. I started as a carer then went on to hold the on call phone - this led me to become a supervisor working out in the community doing risk assessments, reviews etc.

I now work as a Co-Ordinator and I have been coordinating for approximately 10 years. 

I came to work at bluebird care in April 2018 but before coming into the care sector I was a train driver in London since the age of 21 years old.

Chris Cornwall
Care Coordinator

Chris has 30 years experience within the care industry working with the elderly and adults with learning disabilities and autism.

Chris has been with the Bluebird Care team since its offices opened and is responsible for the logistics in running the domiciliary care services for Colchester & Tendring, working closely with Chloe.

Chloe Thomas
Administrator

Chloe has worked at Bluebird Care for many years providing support for the Colchester and Tendring office. Chloe is now our Finance Administrator. She has a diploma in administration and has successfully completed her NVQ level 2 in Business Administration and a Level 3 NVQ in Leadership and Management.

Robert Wallace
Dementia Champion and Community Outreach

Robert has spent many years in sales and marketing of medical devices in the fields of anesthesia, urology, general surgery and dialysis. This has included sales training in Europe, Scandinavia, Japan, Australia and America.

This culminated in the design and development of a product which has been used to diagnose peripheral vascular disease.

Robert has brought his skills in sales, marketing, recruitment, advertising and publicity to the Bluebird Care offices in Colchester, Tendring, Braintree and Uttlesford.

Bertie
Office Dog

I am the resident office dog at Bluebird Care Colchester, Tendring, Braintree & Uttlesford. I regularly pop by to see how everyone is, and make sure their bins are nice and clean. I love back scratches and being made a fuss of when I come to see what the team are busy doing at their desks.

You can usually find me catching some rays by the window and having a snooze when I'm not on duty checking out the bins, or helping the team with their jobs. My favourite thing to do is rest my chin on our coordinators arm whilst she's working 

Dana Enciu
Recruitment Consultant

I moved to the UK for university and graduated with a BA in Sociology and Social Anthropology. I started my career in recruitment shortly thereafter. I am a person who is fascinated by people which is why I chose this career. I find getting to know my candidates and helping them find the right fit for their job very rewarding. I joined Bluebird Care in February 2021 because I decided that I wanted my work to have more of a positive impact. 

Outside of work, I am a passionate cook and enjoy feeding my friends and family. I spend most of my time with my partner and my family. We take walks, watch really bad TV and have lively debates about what we should have for supper.

Becky Dixon
Supervisor

I have worked at Bluebird Care for several years, and began as a Care Assistant in 2016, and worked across all areas of Care, I have been a Care Assistant since 1997. I trained in the Clinical and Mental Health teams, and worked in the Mary Poppins team too. I have also worked as part of the Support Worker Team, and in 2019 I was promoted to Assistant Carer Support and worked closely with the Lead Carer Support. When the role of Supervisor became available in 2020 I was then promoted into this role.

 

I am very active outside of work, and enjoy going to the gym every morning, as well as playing football regularly and generally enjoy being outside and exploring different places. I have a lovely family, who I spend a lot of time with.

 

I love being busy, and staying in touch with the customers and Care team that I support. For me it's very important to stay connected to the team, so I have a good relationship and can resolve any concerns quickly.

Tiffany Gulumba
Care Coordinator

I have been working in Care since 2005 and began working at Bluebird Care in 2020. My grandfather had dementia, he kept picking things up, moving things arouund, stealing things, and was generally quite confused. At the time we didn't know it was Dementia.  When I started working in Care it really opened my eyes and I understood what he was going through and that helped me to be a better carer. I love working in Care because I can see how much of a difference I make to people's lives.

 

In 2016 I was promoted into an admin role within the office at a Care company, and was quickly promoted again into a coordination role. I have always enjoyed working in Care alongside my office roles and it has helped me stay in touch with the customers and care staff in the community.

 

I have two boys at home and I love watching them play football at the weekend. I enjoy learning and especially learning different languages. I currently speak four different languages. Being active is also really important to me, especially running and dancing. My favourite books to read are motivational and positivity books.