Meet the team

Olga was educated in England and South Africa and is currently working to complete her qualification as a CIMA Management Accountant. She is the in-house accountant responsible for the three franchised agencies owned by BenJeMax Limited, the Bromley office holding company, which include the agencies in Sevenoaks and Lewisham and Southwark. Olga has been with the company since May 2014, and this is her first foray into the Care sector.

Having worked in many areas such as Architecture, Security, Interior Design and the Oil and Gas industry, Olga decided it was time to get out of the "Central London rat race" and seek a position closer to home with an easier commute.

She finds Bluebird Care a breath of fresh air! She enjoys working with her Care Sector colleagues and really values her contact with the agencies' wonderful customers with whom she has developed great relationships - even though they only speak to her to pay or query their bills! Olga feels that customers all seem to appreciate the hard work that everyone puts in, and in doing so, she gets a real sense of accomplishment.

Becky's career in the Care sector began in 2007 as a Support Worker working with adults with challenges around their mental health, including dementia.

With this experience Becky joined Bluebird Care Sevenoaks as a Care Assistant shortly after the office opened in 2012. Within a year, Becky's excellent work with customers earned her progression to Supervisor level, a role she enjoyed immensely. With a change in management in 2018, Becky was promoted to Deputy Manager and became Registered Care Manager herself less than a year later. 

 After having a child and getting married Becky has taken on the role of Marketing Manager. She believes passionately in the Bluebird Care ethos. She has really enjoyed the variety of her roles as well as the occasional challenges and looks forward to a new role within Bluebird Care.

Becky continues to take great pride in being part of a team that not only provides a first-class service enabling vulnerable adults to remain living independently in their own homes, but who also offers fanstasic career opportunities to anyone wanting to join the Bluebird Care team.

Julien began his career in the training sector, he was a childcare assessor for 12 years and wanted to continue to work in a role where he helped people and made a difference. He heard that Bluebird Care provided quality care for their customers and wanted to be part of that.

Julien initially started working for Bluebird Care in a Maternity Cover Recruitment role, this involved recruiting staff for the Sevenoaks and Lewisham offices. When this ended a fantastic opportunity came up where he could meet our customers and find out their history and their preferences. He really enjoy this role, it was so lovely to meet our customers and find out their life histories.

Recently, Julien has been appointed as the Training Coordinator, He delivers our Skills Assessment and Refresher training to all staff in Bromley, Sevenoaks and Lewisham.

Julien says 'I enjoy seeing new people, training them about the care industry and what the role of a care worker involves. Our focus throughout training is delivering person centred care in a safe manner, respecting privacy, dignity and independence. Bluebird Care is a quality care provider. It has an individual approach to its customers and carers, and you feel that you are part of something special. It really feels like a family environment, where everyone is welcomed, valued, respected and cared for.'

Vicki has only recently joined Bluebird care in June 2023. She has always worked in Administration and has enjoyed the variety these roles have given her.

She does not come from a care background, but secured a role as a  recruitment administrator with a care company 2 years ago. She then came to realize how rewarding employing the right carer for the customers is. So, she took the plunge and applied as a recruiter with Bluebird Care.

She loves how the carers she interviews are dedicated, caring and compassionate about providing the best care for our customers and how rewarding hiring the right candidate for our customer’s needs.

Daphne began her career in the Care sector in 2004 as an Administrator for a Care Coordinator of a large provider delivering mainly Social Service contracts, working her way up to becoming a Coordinator in her own right. This has proven to be invaluable experience, as Coordination is very much the “engine room” of any home care agency!

Since then, she has worked as a Care Supervisor, Service Quality Assessor and Deputy Manager, working mostly with palliative care patients and with young adults with special needs.

Daphne joined Bluebird Care in October 2019 as a Field Care Supervisor, though given her extensive experience was quickly asked to oversee the Live-in Care side of the business, before being promoted to Deputy Manager, and most recently to Registered Manager.

Daphne feels Bluebird Care Bromley provides an exceptional standard of care for its customers, and that within the office, everyone has confidence in their colleagues as part of a high-performing team, which facilitates a positive working environment in which everybody pulls together and no one gets left behind.

Outside of work Daphne enjoys cooking and spending time with her children, and ever-increasing brood of grandchildren!

Jordanna has been involved in the Care sector from a young age, joining straight from school and completing her NVQ Level 3 in Health & Social Care studying full time at college. She has since worked with older adults and young adults with learning difficulties and physical disabilities, and as a Job Coach, helping students to prepare for and gain employment.

She joined Bluebird Care Bromley in 2019 as a Care Assistant before joining the office team, firstly as a Field Care Supervisor on the Live-in Care team, tasked with paying weekly check-in visits to customers and providing support to carers out in the field, and later peforming a similar role on the Day Care team.

In 2022, Daphne appointed Jordanna as her Deputy Manager. As DM, Jordanna’s role is to support Daphne with her responsibility to keep the agency compliant with the CQC’s regulations, and to oversee the team of Supervisors, who collectively carry out new customer assessments, write care plans, manage relationships with customers, relatives and involved healthcare professionals, and enable the agency’s community Care Assistants to provide safe and effective care and support.

Zowie has had various administrative roles throughout her working life – ranging from Casework Assistant to Admin Team Leader for a large housing association – however as she reached middle age, she realised she needed to switch to a career that offered more job satisfaction. 

Zowie’ s research led her to Care, and specifically to Bluebird Care Bromley where she was fortunate to be offered a job as a Care Assistant in 2017. Putting a smile on people’s faces for a living was a role which she thoroughly enjoyed!

Zowie then had the opportunity to take a role as a Field Care Supervisor, with responsibility for supervising and supporting Care Assistants out in the field. Being in the office allowed Zowie to see the business from a whole different perspective and to appreciate all the hard work that takes place behind the scenes to ensure the welfare of our customers and staff! 

Zowie then took the opportunity to become a Coordinator, which she enjoyed for 2 years.

Zowie was promoted to Recruitment Manager in 2022, she is thoroughly enjoying this role.  Zowie believes that the various roles that she has held throughout her time at Bluebird Care has given her the tools to make her an effective recruiter.

Zowie is enjoying being part of the office team and feels that her administrative experience coupled with hands on care work puts her in a strong position to excel in all aspects of her role.

Sinead started her care career in 2016, she had various roles before joining Bluebird Care in 2021 as a Care Coordinator.

Sinead enjoys her role, she feels a large part of her role is building relationships with the care team and her customers, Sinead says ‘I enjoy going out in the field and getting to know our customers and putting a friendly face to the name.’

Sinead’s role is busy and sometimes challenging but she feels fully supported by her office team, she enjoys coming into work and facing any challenges that come her way.

Rebecca joined Bluebird Care Bromley as a Care Assistant in 2011. Her daughter was just starting primary school and she was looking for a full time job that could work around school hours. A career in Care wasn’t something that she had planned, but for a young mum wanting to get back into work, Bluebird Care had a lot to offer her: tons of training, support – both professional and emotional – and flexible working hours to suit family life. As the years went by, Rebecca grew a real passion for caring for her customers and loved working for Bluebird Care.
 
She was delighted at the opportunity to progress in her career by joining the office team in May 2018 as Field Care Supervisor for Live-in Care. Her responsibilities were split between logistics (organising carers' rosters and scheduling visits to new customers) and supporting the agency's community-based Care Assistants in the delivery of a high quality service to our customers. 

From 2018 to present Rebecca has moved to several positions within the Bromley team, from supervising the domiciliary care team, coordination, and customer care services, to extend her knowledge and experience within the care sector.

Rebecca particularly enjoys building a rapport with customers and carers while providing a supportive network and a high level of customer service within the business.

Rebecca is also a qualified manual handling trainer, training induction carers and annual refresher training. She particularly enjoys sharing previous care experiences of her own within her training to make the class more personal and entertaining whilst learning.

Rebecca recently received a promotion to Live-In Care Manager for customers within Bromley, Sevenoaks and Lewisham areas. This is a new challenge for Rebecca to reach out to new customers and existing to provide a high-quality care service with our live in care team. She aims to make the care team feel valued and supported with what can sometimes be a difficult role as a Live-In Carer.

 
Rebecca's is a true Bluebird Care success story; she feels Care is a truly rewarding career and one that really opens your eyes to life in general. She says she’s met so many different characters along the way and gained memories that will last her a life time.

Kayleigh joined Bluebird Care as a Care Assistant in 2018, she says with “no prior experience in care at all – aside from caring for my then 4-year-old daughter” – which of course qualified her very well! Kayleigh quickly progressed from Care Assistant to Senior Carer, Mentor (to new inductees), and is now Field Care Supervisor.

As many who join the office from the Care will attest, she says it’s certainly eye-opening seeing how the other side works! Her role is varied, involving field-based supervisions, Care review meetings with customers and back-office administration. She also rolls her sleeves up and covers Care visits when needed, which she still enjoys.

What she really enjoys about office life is the “camaraderie”; everyone gets involved and works together as a team to provide the best care for our customers.

She’s enjoying being part of the office team, she feels Bluebird has helped her progress so much in such a short time, and she continues to learn and gain new skills every day.

Veronica began her career in Care over 20 year ago, starting out as a Care Assistant and then moving to an administrative role as a Field Care Supervisor – overseeing the work of colleagues out in the field.

She joined Bluebird Care Bromley in April 2021 as Care Service Manager, responsible for overseeing the delivering a high standard of care to customers on the Western side of the borough, and for managing the relationships with those customers, their families and any involved healthcare professionals. 

Veronica’s approach to Care has been shaped in part being a carer and support system for a family member. As such, Veronica understands the importance of putting the customer at the centre of the process, and ensuring that the Care package she’s creating for someone is the most appropriate to their needs and preferences.

A large part of Veronicas role is supervising and mentoring care staff out in the field, Veronica brings years of experience as she has herself been a carer, she knows the importance of treating each customer as an individual and supporting independence.

Veronica has found the team welcoming and supportive and is happy to be part of an organisation that shares her values.

Prior to starting with Bluebird Care, Sandra was working as a secretary for a building construction company full-time.  Alongside this role Sandra joined the team in 2015 as a part-time carer, working evenings and weekends. Sandra has always wanted to be a nurse, being a carer was the next best thing. 

When Covid came, Sandra got made redundant from my full-time job and therefore started working full-time as a carer with Bluebird Care Bromley. She found instant job satisfaction, Sandra says it is an amazing feeling to make such a difference to people lives, enabling them to remain in the comfort of their own homes.

Sandra was promoted to Live-In Care Supervisor in 2022, a large part of the role is supporting the carers while in placement, carrying out regular supervisions to ensure both customer and carers are well. Sandra understands the need for carers to feel supported, she takes great pride in being one of the many people that offer a great support network to our lone workers. ‘I really enjoy that no two days are the same, a busy working life keeps me on my toes. I get to meet some incredible people and I love working for a company that genuinely cares not only for their customers but also their carers. I was and am still a carer so I know some of the challenges and I feel this puts me in a good position to guide and support other carers in the field. While in employment with Bluebird Care Sandra has recently gained her level 3 in Health and Social care, something she is very proud of.

Shan joined Bluebird Care Bromley in April 2022 as a care administrator, she was looking for a fulfilling job which was also flexible to fit in between the school runs.

Bluebird Care has provided that and much more. Shan has now worked her way into recruitment and is responsible for ensuring an efficient and compliant back-office, as well as supporting the Recruitment Manager and the rest of the office team.

Shan is very grateful for the opportunities Bluebird Care has given and very much enjoys being part of such a lovely and supportive team. She would highly recommend Bluebird care Bromley to anyone who is looking for a career in the care.

Leah is an ex-Registered Nurse and was our Coordinator and Deputy Manager at our sister branch in Sevenoaks from 2011-2018, and Registered Manager in Bromley from 2020-2022. 

Leah is a natural leader who is well-liked and who enjoys universal respect right across our organisation, so was the natural choice when we decided to appoint an Operations Manager in mid-2022, tasked with overseeing the Care operations of our 3 businesses (Bromley, Sevenoaks, Lewisham & Southwark), ensuring alignment of process and adherence to policies in order to deliver an outstanding level of Care.

Leah loves the “family feel” of the business, the camaraderie amongst her teams, and the satisfaction that comes with knowing that their collective efforts make a real difference to people’s lives. She relishes the responsibility, challenges and learning opportunties that come with being the manager of the Registered Managers of 3 regulated services!

She’s a strong advocate of continued professional development and describes the training regime in place as “the best I’ve experienced throughout my career”, and feels that the continuity and retention rate within the current team speaks for itself.

She would highly recommend Bluebird Care Bromley to anyone looking for a Home Care service or thinking of a career in Care!

Irene’s working life has been quite varied. She began as an accounts assistant for EMI Records in Hayes, Middlesex. Her career then went from being a secretary to an IT specialist working for Land Rover Leyland and then LASMO Oil and Gas.

She then owned a newsagent shop in Bexhill-on-Sea. After moving to Southend-on-Sea and studying for accounting qualifications, she has worked in an Accounting role since 2002. She moved to Kent and joined Bluebird Care Bromley in the Accounts Department in 2016.
 
Irene enjoys her interactions with the agency's customers and finds everyone at Bluebird Care Bromley friendly and helpful. It’s a very pleasant place to work.

Home Care in Bromley is provided through a franchise which is owned by Steve and Lesley Davie and their family. Steve is a Chartered Accountant with many years’ experience of organising the delivery of high quality professional services to demanding customers.

In addition to his accountancy profession background, Steve has several years experience in service-orientated consumer facing businesses at the 'high end' of the retail sector. This background, together with the support and experience of the Bluebird Care franchisor, has made it possible for Steve to create a stable operating platform from which the team’s Care specialists can provide structured and high quality care services to a range of customers within the Borough of Bromley.

In addition to his Bromley Home Care responsibilities, Steve is a Governor at the University of Greenwich, treasurer of his local residents association in Beckenham, husband of more than 30 years to Lesley, father of three grown up children, and a lifelong and (after many years of misery) ultimately rewarded supporter of Manchester City football club.

Steve decided to provide Home Care in Bromley and become a Bluebird Care franchisee because he wanted to bring his knowledge and energy to a worthwhile activity that will bring benefits to vulnerable people in his residential area. The 'Good Old-Fashioned Service' ethos of Bluebird Care matches Steve’s attitude to work, and he is committed to creating a Care service that is treasured by its customers.

Ben graduated from Leeds Metropolitan University in 2006 with 2:1 BA Hons degree in Social Sciences, after which he spent 5 years in the Publishing industry, commissioning and developing content for one of the world's foremost publishers of academic books and journals.
 
In 2011, he took on a new challenge and joined his father, Steve, as a Director of Bluebird Care Bromley, and subsequently the Sevenoaks and Lewisham & Southwark franchises, which were established in 2011 and 2015 respectively.
 
Together, Steve & Ben oversee the back-office administration of the agency: Finance, Marketing, Business Strategy, and support their Managers with their HR and Customer Service responsibilities.  
 
Ben is proud to be part of an award-winning family business, especially one which provides such a high-quality – and highly-valued – service to the local community.

Lesley Davie is a qualified integrative counsellor and has worked as a therapist within the Bromley community for many years.

She has no executive role within the business, but acts as "head coach" to husband Steve and son Ben - her most long-standing therapy clients!