Current vacancies
Come and work with us at Bluebird Care
- Lisburn & Down
- Full Time
Care Assistant - Lisburn
£13.00 per hour - part time or full time positions available - Care Friend App referral system in place. Support provided to complete NVQ Level 2 & 3.
Providing Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different. Roles and Responsibilities as a Care Assistant Providing personal care duties Administering medication Manual handling, using equipment where required Promoting customer health and well-being, enabling them to live their life to the full Your Experience and Suitability for the Care Assistant Role It’s isn’t about previous experience. We want to ensure our customer receives the very best care and to do that we need people who are naturally compassionate, caring and patient. We want a team who genuinely cares for each of our customers as if it was their own family. But don’t panic, we’ll ensure you have all the right training and development because we care for our Care Assistants. After all, they care for our customers so it’s important that you feel equipped for the role. You should have: Full and valid UK driving licence Access to a car Right to work in the UK Excellent level of English Because We Care About You We understand that every member of our team has their own family to care for and this is why our role offers the flexibility to work around your own home life. You can choose between full-time or part-time work; all you have to do is simply tell us your availability. Although we try to be flexible where we can, we do require you to be flexible with us too, that’s why we will require you to work **date/times required**. We can’t care for our customers if we don’t take care of our team so to make this possible, we offer: An excellent rate of £13.10 - £15.00 ph. 30p mileage allowance 28 days holiday pro rata Full training induction and a 12-week mentor Ongoing training and support Flexible working Pension scheme Free uniform
- Lisburn & Down
- Full Time
Care Coordinator - Lisburn Urgent
£24,000 - £26,000 - Full Time - Support provided to complete NVQ Level 3 & 4 in Health and Social Care.
Providing Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different. Purpose of role To conduct effective coordination of Care Assistants to ensure that customers receive excellent quality care and support to keep them safe and comfortable in their own homes. A supportive and calm manner together with excellent organisational and communication skills are vital to excel in this role. Key responsibility Ensure that Care Assistants are appropriately rostered and allocated to customers so that care is delivered on time, safely and in line with customers wishes (as agreed in their care and support plan) and aligns with the agreed availability of Care Assistants. To strive to achieve optimised scheduling that meets the needs of both customers and carers. Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns. Duties Liaise with the Lead Coordinator and Registered Manager to ensure the right number of Care Assistants, with the right skills mixes, are recruited to meet the needs of the business. Arrange cover for Care Assistant sickness, absenteeism or holidays Accept, allocate and process new customer referrals for care and support promptly and effectively Process changes to customers’ required care and support needs Ensure there is sufficient cover to deliver care and support to all customers on time and in alignment with their personal care plans Monitor the restoring of Care Assistants to maximise efficiency whilst supporting them to maintain an appropriate work/ life balance Schedule Care Assistants to provide care and support to customers. Work with other members of the Bluebird Care team to appropriately match Care Assistants to customers taking account of: Care Assistant skills, experience and availability to safely deliver the care and support plan; the customer’s preferences and care needs; and travel arrangements, routes and working patterns to make efficient use of Care Assistant time whilst meeting the needs of customers. Make required adjustments to rotas as required to provide cover for emergency situations, to cover staff holiday or sickness, etc Distribute staff rotas at agreed intervals Take part in the out of hours emergency on-call rota. This will be required after the post holder has received full training and has been assessed as competent to provide appropriate guidance and advice in emergency situations Work with the office team to maintain up to date electronic and hand written records. Use systems to record and monitor mileage and travel distances. Make sure that accidents and incidents are recorded, reported and acted upon Keep all information about customers and their families secure and confidential Carry out general office duties. Prepare reports as required as required by the Registered Manager Talk to customers and their chosen representatives about their care and support, taking account of different communication needs and levels of understanding Work with the Bluebird Care team and other health and social care professionals to deliver high quality homecare services and to make improvements where necessary Work flexibly as part of the team and apply Bluebird Care policies and procedures at all times This list is not exhaustive and additional duties may be required. Essential criteria Personal Values and Attributes Kind and Caring – compassionate towards others who need support. Professional and Respected - excellent time keeper, reliable and understanding of professional boundaries. Dedicated to non-discriminatory care practice. This means respecting people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Innovative – strong problem-solver, who thinks outside of the box to identify solutions and opportunities. Supportive – a team player and fantastic communicator, with good emotional intelligence. Fun and Passionate – understand that homecare can bring joy and happiness to a customers’ day, and strive to achieve this. Knowledge and skills Good understanding of the needs of people who need care and support. Experience of communicating clearly and building positive working relationships with people who use social care services and social and health care professionals. Excellent organisational skills- proven ability to plan and organise workloads effectively so that customers receive the services they expect and are safe. Ability to maintain clear and accurate written records and follow statutory reporting procedures. Understanding of what confidentiality means in relation to home care services and why this is important. Good administrative and IT skills. High level of accuracy and attention to detail. Ability to communicate clearly and build positive working relationships with customers, their families, Bluebird Care staff and other health and social care professionals. Good telephone manner and interpersonal skills. Knowledge of what confidentiality means in relation to homecare services and why this is important. Good geographical knowledge of the local area (roads / routes / traffic levels). Ability to think clearly when under pressure. Comfortable using own initiative to solve problems or as part of a team especially in an emergency. Ability and willingness to follow Bluebird Care’s policies, procedures and instructions Additional requirements Willingness to work flexibly and to keep knowledge and skills up to date. A satisfactory enhanced disclosure from Access NI Valid driving licence with fewer than 6 points. Class 1 business insurance and current MOT (if using own car for business purposes)
- Lisburn & Down
- Salaried
Live-in Care Assistant - Holywood Area
Competitive Salary- Rewarding Work - placements of 8 weeks - ongoing training and support - career progression
Providing Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? Here at Bluebird Care territory, we’re committed to keeping people in the comfort of their own home. We began by offering home care to the elderly in our local area and when this became a success, we branched out to look at Live-In care. Our aim is to keep people independent in their own homes for as long as possible, so we take care of everyday tasks around our customers’ homes all the way through to complex care needs. We appreciate that every customer is different, and this is why every day will be different. Your Roles and Responsibilities as a Live-in Care Assistant As a Live-In Care Assistant you will be living with one of our customers, a gentleman suffering from Parkinsons in their own home in Holywood, Northern Ireland Providing personal care duties, Administering medication, Manual handling, using equipment where required, Promoting customer health and well-being, enabling them to live their life to the full. Household chores Meal preparation Shopping Social Outings Offering our customers companionship To begin with you will live with our customers for a period of 2 to 8 weeks and rotate as required working opposite a colleague. Your Experience and Suitability for the Live-in Care Assistant Role Previous experience is a bonus but not a requirement. Live-in Care Assistants are matched to our customers to ensure our customers and you get along so the most important thing to us is that you are naturally compassionate, caring and patient. We want a team who genuinely cares for each of our customers as if they were their own family. Because We Care About You Salary to be discussed Enhanced rates for certain Bank Holidays If you use your own vehicle for customer use, you will be entitled to 40p per mile? 5.6 weeks holiday days pro-rata? 3 meals a day or an allowance from the customer. You will also have a separate room to stay and access to a TV and WIFI. You will have regular contact with your supervisor along with access to our career pathway allowing you to gain qualifications to grow your knowledge and confidence to provide the very best care to our customers. Ongoing training and support Regular, scheduled breaks which you can spend as you wish in or outside of the customer’s home A clearly defined schedule of working time vs downtime during each day
- Lisburn & Down
- Full Time
Area Manager - Lisburn and surrounding Areas
£26,000 - £30,000 - Full time - Assistance to achieve QLF5 in Health and Social Care, Mileage Allowance
We are seeking to appoint a highly motivated, passionate and dynamic Area Manager/Supervisor to join our team here at Bluebird Care Lisburn. Bluebird Care is a high-quality national provider of care at home, enabling our customers to remain as independent as possible in the comfort of their own homes as an alternative to a residential care home. We are committed to providing outstanding quality of care and excellent customer service. Along with sharing the same vision, the successful Registered Care Manager will: Be experienced in the delivery of high-quality care Have a strong understanding of the RQIA Passionate about standards and customer satisfaction Have hands on experience in Home Care Be fully computer literate with admin and staff management skills Be dynamic, ambitious and hard-working Be able to manage, motivate and direct people in a fast-paced environment. You will ensure we provide high-quality home care services that support our customers, so they can enjoy the best quality of life. The Area Manager/Supervisor is directly accountable to the Registered Manager for domiciliary care. Key responsibilities of the Area Manager/Supervisor: Efficiently manage the day-to-day running of the business. Allocate resources and monitor performance to deliver high quality, safe and effective home care to customers within budget. Manage all aspects of the staff team. Provide strong leadership so staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties of the Area Manager/Supervisor: Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures. Undertake training and development to keep up to date with the law, best practice and changes in company policy and apply this knowledge to day-to-day management and delivery of care. Act as a lead for infection prevention and control. Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Prior to each service commencing, make sure a full assessment of each customer’s needs and associated risks is carried out. Create with the customer and/or their chosen representative a written individually tailored care and support plan that respects the customer’s wishes and promotes their dignity and privacy. Apply excellent customer service and communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high-quality home care services. Keep all information about customers, their representatives and their families secure and confidential except where policy requires you to share to protect the interests of our customers. Identify ongoing training needs and make sure staff are up to date with current best practice. Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care assistants are sick or absent. This list is not exhaustive and from time to time you may be required to undertake additional duties. Required Qualifications: Working towards or already hold QCF L4 Hold a full UK driving licence Have a minimum of 3 years experience in a managerial role within the health & social care sector. Have the proven ability to lead, motivate, and develop a team. Have exceptional verbal and written communication skills. Have strong analytical and problem-solving skills. Be committed to delivering person-centred care services.