Care Supervisor/Coordinator - Waltham Forest

Care Supervisor/Coordinator - Waltham Forest

Waltham Forest

Posted 13/05/2022

  • Waltham Forest

  • Salaried

  • • A competitive salary, dependent on experience - full time - Referral bonus scheme

Job description

Job description

Providing Quality Care

At Bluebird Care Waltham Forest we believe that the quality of our staff in the field is what makes our reputation grow.

As a family run business, we see every member of our team as an extension to our family. Our office team are here to support you as much as the customer. But what makes us different?

We are committed to providing an excellent homecare service across Waltham Forest so that our customers can remain in the comfort of their own homes, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different.

Roles and Responsibilities as a Care Supervisor/Coordinator

  • Develop and supervise a team of care workers to provide high quality care that is safe, effective and responsive to each customer’s needs and preferences.
  • Create and agree a written individually tailored plan of care and support that respects the customer’s wishes.
  • Give care workers appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan
  • Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues.
  • Monitor the performance of care workers and carry out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures

This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements.

Your Experience and Suitability for the Role

There are a few requirements of this role for this branch, that are listed below:

  • Good understanding of the needs of people who require care and support at home
  • Knowledge of effective care and support planning that is centred on the individual needs and wishes of each customer
  • Relevant social care qualification, or willing to work towards gaining this qualification NVQ L3 or equivalent.
  • Experience of care services
  • Ability to lead and manage a team of care workers and provide appropriate support, guidance and training

Additional requirements

  • Willingness to work flexibly and to keep knowledge and skills up to date

If you meet this criteria and can commit to our job requirements, we would love to hear from you!

We can’t care for our customers if we don’t take care of our team so to make this possible, we offer:

  • A competitive salary, dependent on experience.
  • 25p mileage allowance
  • 28 days holiday pro rata
  • Full training induction and shadowing with a mentor on starting
  • Ongoing training and support
  • Pension scheme
  • Smartphone technology so you can do everything at the tap of a finger
  • Referral bonus scheme

But not only that, we take care of our team throughout the year, whether it's your birthday, Christmas, awards or simply because it’s a Thursday. We’re a family and we’re here to look after you today, tomorrow and every other day after that.

  • Location

    Waltham Forest

  • Contract type


  • Details

    • A competitive salary, dependent on experience - full time - Referral bonus scheme