Bristol, Bath and North East Somerset
Meet our team
Welcome to the team at Bluebird Care in Bristol, Bath and North East Somerset. We are a group of care professionals dedicated to making a difference to the lives of those we care for - each and every day.
Tim Rowland-Jones - Managing Director / Owner
Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into home care, he led a successful multi-channel retail business. However, his perspective changed when his grandfather’s dementia highlighted the urgent need for high-quality, compassionate care. This personal experience inspired him to open his first Bluebird Care office, where they have provided a high-quality service for over a decade, achieving an ‘Outstanding’ CQC rating for the branch. Tim is dedicated to making a difference and ensures all carers receive advanced training, allowing them to specialise in areas such as dementia, post-op rehabilitation, Parkinson’s, and complex care. He is focused on matching clients with the right carers based on personality and expertise, ensuring a truly personalised service. His own father now benefits from live-in care, fuelling his on-going commitment to provide exceptional services to his local communities. With Bluebird franchise partner, Peter Slough they now operate the largest multi branch franchise business within the Bluebird Care network, providing home care services across Southwest England, Oxfordshire and London.
Melony Fairchild - Operations Director
As Operations Director, Melony plays a vital role in leading and shaping the operations of five Bluebird Care territories, including Bristol, Bath and North East Somerset, Kensington & Chelsea, Oxford, Richmond and Twickenham and Westminster and City of London. She is responsible for overseeing all operational functions across the multi franchise network, ensuring the smooth delivery of high-quality care services. With direct oversight of all Registered Managers (RMs), Melony ensures that every branch operates efficiently, consistently meeting both internal benchmarks and regulatory standards. In her capacity as the Nominated Individual for the Care Quality Commission (CQC), Melony is instrumental in upholding the highest standards of care and compliance. She works diligently to ensure that the organisation not only meets but exceeds the stringent requirements set by the CQC, safeguarding the well-being of customers and maintaining trust with families. Melony’s journey into the care sector began in 2004 after an accomplished career in the pharmaceutical industry. Prior to this she completed vital work for the Cardiff Drugs and Alcohol Unit. Her transition into care was a natural progression, fuelled by a passion for helping others.